CD / DVD read problems on Dell 8200

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

http://support.microsoft.com/defau [...] -us;321641

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Nathan McNulty


steve wrote:
> Dell 8200 has both CD-RW and DVD reader; both exhibit the
> following problem:
> After machine has booted, if I insert a CD in either one
> and try to read it, I get an error message that includes
> the phrase "incorrect function"; if, however, I restart
> the machine with a CD in the drive, then, after booting
> has completed, I can read the disk and use it
> appropriately (e.g. install a program from it); I still
> can't however remove the CD, reinsert it and read it (same
> error message occurs). I googled the error message and
> got several hits, but nothing with quite the same symptoms.
>
> I also booted to safe mode, removed the drives from the
> device list and rebooted (to redetect/reinstall) with no
> change in symptoms...checked event viewer for any obvious
> system messages like ATAPI or IDE failures, but nothing
> obvious to me...
>
> Is this familiar to anyone out there? TIA