Code 19 error

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I am getting this message which says "Configuration information in registry
is incomplete or damaged (Code 19), and now my CD Burner won't work. I have
tried uninstalling it and then reinstalling but it still does not work. Short
of reinstalling XP I'm not sure what else to do. Any ideas?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi

See if the following helps:

http://groups.google.com/groups?q=Configuration+information+in+registry+is+incomplete+or+damaged+%28Code+19%29%2C+&ie=UTF-8&hl=en&btnG=Google+Search

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"Shahzalie" <Shahzalie@discussions.microsoft.com> wrote in message news:0674A13B-792C-469F-B878-7C6E23A6D674@microsoft.com...
>I am getting this message which says "Configuration information in registry
> is incomplete or damaged (Code 19), and now my CD Burner won't work. I have
> tried uninstalling it and then reinstalling but it still does not work. Short
> of reinstalling XP I'm not sure what else to do. Any ideas?
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)




--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"Shahzalie" <Shahzalie@discussions.microsoft.com> wrote in message
news:0674A13B-792C-469F-B878-7C6E23A6D674@microsoft.com...
>I am getting this message which says "Configuration information in registry
> is incomplete or damaged (Code 19), and now my CD Burner won't work. I
> have
> tried uninstalling it and then reinstalling but it still does not work.
> Short
> of reinstalling XP I'm not sure what else to do. Any ideas?