Inserting USB Storage Devices Restarts XP

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have an IBM Thinkpad T41.

Every time I insert any sort of USB storage device, I get a blue screen with
a message on it (it says something about accessing memory, but it's so fast,
I can never capture it).

The storage device can be a USB memory stick (I've tried PNY Attache' and
Minidisk), a compact Flash card reader, and a Nikon Coolpix 4300 camera)

I don't get the same behavior when I insert any other sort of USB device
(such as a mouse or a keyboard.)

I have updated the BIOS and the Embedded Controller Program. I have
downloaded and installed all Windows Updates.

I have uninstalled and allowed Windows XP to detect and reinstall the USB
devices in device manager.

Any idea of what could be wrong?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Nope, not a clue

Just kidding, I can't say exactly what is wrong, but I can suggest a few
things. Here is a link to all of the updates for your product (I know
you said you updated them already, but just in case):
http://www-1.ibm.com/support/dlsearch.wss?lang=en&loc=en-US&ics=iso-8859-1&cs=utf-8&rs=0&cc=us&q=IBM+Thinkpad+T41&dc=&submit.x=100&submit.y=15

Also, have you tried each device in each USB port and seen if they cause
different results in different ports? It could be that one of the ports
is faulty. A good workaround may be to get a USB 2.0 Hub, and connect
that to the good USB port and then connect everything to the hub. That
is a suggestion if nothing else works.

I would also run that PC Doctor provided for your Thinkpad and finally,
I would uninstall your embedded controller software and reinstall them
to see if that helps.

----
Nathan McNulty


funnybroad wrote:
> I have an IBM Thinkpad T41.
>
> Every time I insert any sort of USB storage device, I get a blue screen with
> a message on it (it says something about accessing memory, but it's so fast,
> I can never capture it).
>
> The storage device can be a USB memory stick (I've tried PNY Attache' and
> Minidisk), a compact Flash card reader, and a Nikon Coolpix 4300 camera)
>
> I don't get the same behavior when I insert any other sort of USB device
> (such as a mouse or a keyboard.)
>
> I have updated the BIOS and the Embedded Controller Program. I have
> downloaded and installed all Windows Updates.
>
> I have uninstalled and allowed Windows XP to detect and reinstall the USB
> devices in device manager.
>
> Any idea of what could be wrong?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Yep... got all the updates.

Yep... tried a USB hub, tried only plugging in 1 usb device at a time...
tried both slots.... no love.

I ran PC Doctor provided

But I didn't uninstall & reinstall my embedded controller software. I will
try that & let you know how it goes.

"Nathan McNulty" wrote:

> Nope, not a clue
>
> Just kidding, I can't say exactly what is wrong, but I can suggest a few
> things. Here is a link to all of the updates for your product (I know
> you said you updated them already, but just in case):
> http://www-1.ibm.com/support/dlsearch.wss?lang=en&loc=en-US&ics=iso-8859-1&cs=utf-8&rs=0&cc=us&q=IBM+Thinkpad+T41&dc=&submit.x=100&submit.y=15
>
> Also, have you tried each device in each USB port and seen if they cause
> different results in different ports? It could be that one of the ports
> is faulty. A good workaround may be to get a USB 2.0 Hub, and connect
> that to the good USB port and then connect everything to the hub. That
> is a suggestion if nothing else works.
>
> I would also run that PC Doctor provided for your Thinkpad and finally,
> I would uninstall your embedded controller software and reinstall them
> to see if that helps.
>
> ----
> Nathan McNulty
>
>
> funnybroad wrote:
> > I have an IBM Thinkpad T41.
> >
> > Every time I insert any sort of USB storage device, I get a blue screen with
> > a message on it (it says something about accessing memory, but it's so fast,
> > I can never capture it).
> >
> > The storage device can be a USB memory stick (I've tried PNY Attache' and
> > Minidisk), a compact Flash card reader, and a Nikon Coolpix 4300 camera)
> >
> > I don't get the same behavior when I insert any other sort of USB device
> > (such as a mouse or a keyboard.)
> >
> > I have updated the BIOS and the Embedded Controller Program. I have
> > downloaded and installed all Windows Updates.
> >
> > I have uninstalled and allowed Windows XP to detect and reinstall the USB
> > devices in device manager.
> >
> > Any idea of what could be wrong?
>