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WindowsXP Freezes when a CD is inserted

Last response: in Windows XP
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August 8, 2004 4:44:39 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hello,

I have just installed WinXP on a new PC i've
constructed :-

P3.2Ghz Extreme Edition
nVidia 6800-Ultra 256mb
2Gb RAM
2 * Sony DRU700A Dual DVD Re-writers
etc.
Windows XP

When I insert a CD rom to either drive the System will
Freeze (But not everytime...) Obviously if Auto Insert
notification is off the problem goes away, as does
holding SHIFT.

How can I stop the computer from Freezing and return to
normal operations?

Kind Regards
Jason
Anonymous
August 8, 2004 7:47:00 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Try removing the drive from Device Manager and reboot and see if that
helps. Also, double check the power and IDE cables as this sometimes
happens when the optical drive is not entirely connected.

----
Nathan McNulty


Jason wrote:
> Hello,
>
> I have just installed WinXP on a new PC i've
> constructed :-
>
> P3.2Ghz Extreme Edition
> nVidia 6800-Ultra 256mb
> 2Gb RAM
> 2 * Sony DRU700A Dual DVD Re-writers
> etc.
> Windows XP
>
> When I insert a CD rom to either drive the System will
> Freeze (But not everytime...) Obviously if Auto Insert
> notification is off the problem goes away, as does
> holding SHIFT.
>
> How can I stop the computer from Freezing and return to
> normal operations?
>
> Kind Regards
> Jason
August 8, 2004 8:43:45 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hello Nathan,

Yes, I've tried that. Booted into safe mode and remove
the devices from the manager and let it detect again.

Problem remains. Power cables are ok, double checked.

Kind regards
Jason
>-----Original Message-----
>Try removing the drive from Device Manager and reboot
and see if that
>helps. Also, double check the power and IDE cables as
this sometimes
>happens when the optical drive is not entirely connected.
>
>----
>Nathan McNulty
>
>
>Jason wrote:
>> Hello,
>>
>> I have just installed WinXP on a new PC i've
>> constructed :-
>>
>> P3.2Ghz Extreme Edition
>> nVidia 6800-Ultra 256mb
>> 2Gb RAM
>> 2 * Sony DRU700A Dual DVD Re-writers
>> etc.
>> Windows XP
>>
>> When I insert a CD rom to either drive the System will
>> Freeze (But not everytime...) Obviously if Auto
Insert
>> notification is off the problem goes away, as does
>> holding SHIFT.
>>
>> How can I stop the computer from Freezing and return
to
>> normal operations?
>>
>> Kind Regards
>> Jason
>.
>
Related resources
Anonymous
August 9, 2004 7:17:15 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Can't really say much of anything other than disable AutoPlay and live
with it I guess, unless someone else knows something more. I would love
to hear a fix for this because it has happened to me before too. The
only way I got rid of it was formatting and reloading an image of XP
onto my computer.

----
Nathan McNulty

Jason wrote:
> Hello Nathan,
>
> Yes, I've tried that. Booted into safe mode and remove
> the devices from the manager and let it detect again.
>
> Problem remains. Power cables are ok, double checked.
>
> Kind regards
> Jason
>
>>-----Original Message-----
>>Try removing the drive from Device Manager and reboot
>
> and see if that
>
>>helps. Also, double check the power and IDE cables as
>
> this sometimes
>
>>happens when the optical drive is not entirely connected.
>>
>>----
>>Nathan McNulty
>>
>>
>>Jason wrote:
>>
>>>Hello,
>>>
>>>I have just installed WinXP on a new PC i've
>>>constructed :-
>>>
>>>P3.2Ghz Extreme Edition
>>>nVidia 6800-Ultra 256mb
>>>2Gb RAM
>>>2 * Sony DRU700A Dual DVD Re-writers
>>>etc.
>>>Windows XP
>>>
>>>When I insert a CD rom to either drive the System will
>>>Freeze (But not everytime...) Obviously if Auto
>
> Insert
>
>>>notification is off the problem goes away, as does
>>>holding SHIFT.
>>>
>>>How can I stop the computer from Freezing and return
>
> to
>
>>>normal operations?
>>>
>>>Kind Regards
>>>Jason
>>
>>.
>>
Anonymous
August 9, 2004 12:04:46 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

On Sun, 8 Aug 2004 12:44:39 -0700, "Jason" <jasebrooks@hotmail.com>
wrote:

>Hello,
>
>I have just installed WinXP on a new PC i've
>constructed :-
>
>P3.2Ghz Extreme Edition
>nVidia 6800-Ultra 256mb
>2Gb RAM
>2 * Sony DRU700A Dual DVD Re-writers
>etc.
>Windows XP
>
>When I insert a CD rom to either drive the System will
>Freeze (But not everytime...) Obviously if Auto Insert
>notification is off the problem goes away, as does
>holding SHIFT.
>
>How can I stop the computer from Freezing and return to
>normal operations?
>
>Kind Regards
>Jason

Have you checked for firmware updates for each of the drives?

If so, try uninstalling one of the drives...and run with just one. If
it works fine that way, install the other again and see what happens.
If it freezes again, check for conflicts thru Device Manager.

Conflicts may NOT show up as warnings in dm...so go into each drives
settings and see how things look.

I'd also suggest relettering the drives to the end of the alphabet...R
& W.

Good luck.


Have a nice week...

Trent

What do you call a smart blonde?
A golden retriever.
Anonymous
January 17, 2005 3:07:02 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

jason.. good lord i feel your pain i am going through the same thing here ill
list my specs

ABIT Falat1ty mobo
2 wd hdd connected through an onboard ide controller
2 memorex dvd rom drives 1 burner, connected on same ide controller
P4 520 3.0ghz
1024 mb of kingston pc4200 ddr2
PCX5900 (PCI-E)
windows xp pro

seems pretty convient that 2 high end computers would have the same issue.
contact me at TrackerF16@gmail.com if you have found anything out, maybe we
can solve this one together

Tracker

"Jason" wrote:

> Hello,
>
> I have just installed WinXP on a new PC i've
> constructed :-
>
> P3.2Ghz Extreme Edition
> nVidia 6800-Ultra 256mb
> 2Gb RAM
> 2 * Sony DRU700A Dual DVD Re-writers
> etc.
> Windows XP
>
> When I insert a CD rom to either drive the System will
> Freeze (But not everytime...) Obviously if Auto Insert
> notification is off the problem goes away, as does
> holding SHIFT.
>
> How can I stop the computer from Freezing and return to
> normal operations?
>
> Kind Regards
> Jason
>
Anonymous
January 17, 2005 10:42:49 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

do you have the DVD's set as master and slave?
"Tracker" <Tracker@discussions.microsoft.com> wrote in message
news:BE8EB76C-092F-4DE0-8219-FBD5AEB3D8BA@microsoft.com...
> jason.. good lord i feel your pain i am going through the same thing here
> ill
> list my specs
>
> ABIT Falat1ty mobo
> 2 wd hdd connected through an onboard ide controller
> 2 memorex dvd rom drives 1 burner, connected on same ide controller
> P4 520 3.0ghz
> 1024 mb of kingston pc4200 ddr2
> PCX5900 (PCI-E)
> windows xp pro
>
> seems pretty convient that 2 high end computers would have the same issue.
> contact me at TrackerF16@gmail.com if you have found anything out, maybe
> we
> can solve this one together
>
> Tracker
>
> "Jason" wrote:
>
>> Hello,
>>
>> I have just installed WinXP on a new PC i've
>> constructed :-
>>
>> P3.2Ghz Extreme Edition
>> nVidia 6800-Ultra 256mb
>> 2Gb RAM
>> 2 * Sony DRU700A Dual DVD Re-writers
>> etc.
>> Windows XP
>>
>> When I insert a CD rom to either drive the System will
>> Freeze (But not everytime...) Obviously if Auto Insert
>> notification is off the problem goes away, as does
>> holding SHIFT.
>>
>> How can I stop the computer from Freezing and return to
>> normal operations?
>>
>> Kind Regards
>> Jason
>>
Anonymous
January 17, 2005 2:26:52 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

You shoudl try to install the correct, and latest, chipset drivers for your
motherboard. This could help.


"JoeM" <send@here.net> wrote in message
news:uMfsNIJ$EHA.4072@TK2MSFTNGP10.phx.gbl...
> do you have the DVD's set as master and slave?
> "Tracker" <Tracker@discussions.microsoft.com> wrote in message
> news:BE8EB76C-092F-4DE0-8219-FBD5AEB3D8BA@microsoft.com...
>> jason.. good lord i feel your pain i am going through the same thing here
>> ill
>> list my specs
>>
>> ABIT Falat1ty mobo
>> 2 wd hdd connected through an onboard ide controller
>> 2 memorex dvd rom drives 1 burner, connected on same ide controller
>> P4 520 3.0ghz
>> 1024 mb of kingston pc4200 ddr2
>> PCX5900 (PCI-E)
>> windows xp pro
>>
>> seems pretty convient that 2 high end computers would have the same
>> issue.
>> contact me at TrackerF16@gmail.com if you have found anything out, maybe
>> we
>> can solve this one together
>>
>> Tracker
>>
>> "Jason" wrote:
>>
>>> Hello,
>>>
>>> I have just installed WinXP on a new PC i've
>>> constructed :-
>>>
>>> P3.2Ghz Extreme Edition
>>> nVidia 6800-Ultra 256mb
>>> 2Gb RAM
>>> 2 * Sony DRU700A Dual DVD Re-writers
>>> etc.
>>> Windows XP
>>>
>>> When I insert a CD rom to either drive the System will
>>> Freeze (But not everytime...) Obviously if Auto Insert
>>> notification is off the problem goes away, as does
>>> holding SHIFT.
>>>
>>> How can I stop the computer from Freezing and return to
>>> normal operations?
>>>
>>> Kind Regards
>>> Jason
>>>
>
>
Anonymous
January 17, 2005 2:26:53 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

yes and yes, the memorex dvd rom is master, and the memorex cvc burner is
slave and configured so through the cables al well, and yes the motherboard
has been flashed. about 1 boot in 3 everything functions properly

Tracker

"Yves Leclerc" wrote:

> You shoudl try to install the correct, and latest, chipset drivers for your
> motherboard. This could help.
>
>
> "JoeM" <send@here.net> wrote in message
> news:uMfsNIJ$EHA.4072@TK2MSFTNGP10.phx.gbl...
> > do you have the DVD's set as master and slave?
> > "Tracker" <Tracker@discussions.microsoft.com> wrote in message
> > news:BE8EB76C-092F-4DE0-8219-FBD5AEB3D8BA@microsoft.com...
> >> jason.. good lord i feel your pain i am going through the same thing here
> >> ill
> >> list my specs
> >>
> >> ABIT Falat1ty mobo
> >> 2 wd hdd connected through an onboard ide controller
> >> 2 memorex dvd rom drives 1 burner, connected on same ide controller
> >> P4 520 3.0ghz
> >> 1024 mb of kingston pc4200 ddr2
> >> PCX5900 (PCI-E)
> >> windows xp pro
> >>
> >> seems pretty convient that 2 high end computers would have the same
> >> issue.
> >> contact me at TrackerF16@gmail.com if you have found anything out, maybe
> >> we
> >> can solve this one together
> >>
> >> Tracker
> >>
> >> "Jason" wrote:
> >>
> >>> Hello,
> >>>
> >>> I have just installed WinXP on a new PC i've
> >>> constructed :-
> >>>
> >>> P3.2Ghz Extreme Edition
> >>> nVidia 6800-Ultra 256mb
> >>> 2Gb RAM
> >>> 2 * Sony DRU700A Dual DVD Re-writers
> >>> etc.
> >>> Windows XP
> >>>
> >>> When I insert a CD rom to either drive the System will
> >>> Freeze (But not everytime...) Obviously if Auto Insert
> >>> notification is off the problem goes away, as does
> >>> holding SHIFT.
> >>>
> >>> How can I stop the computer from Freezing and return to
> >>> normal operations?
> >>>
> >>> Kind Regards
> >>> Jason
> >>>
> >
> >
>
>
>
Anonymous
January 17, 2005 6:42:43 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I was not talking about "flashing" the motherboard BIOS. In order to access
the motherboard devices correctly, you need to install the chipset drivers.


"Tracker" <Tracker@discussions.microsoft.com> wrote in message
news:7A63F658-67CA-470B-9D23-9E07A3F690AE@microsoft.com...
> yes and yes, the memorex dvd rom is master, and the memorex cvc burner is
> slave and configured so through the cables al well, and yes the
> motherboard
> has been flashed. about 1 boot in 3 everything functions properly
>
> Tracker
>
> "Yves Leclerc" wrote:
>
>> You shoudl try to install the correct, and latest, chipset drivers for
>> your
>> motherboard. This could help.
>>
>>
>> "JoeM" <send@here.net> wrote in message
>> news:uMfsNIJ$EHA.4072@TK2MSFTNGP10.phx.gbl...
>> > do you have the DVD's set as master and slave?
>> > "Tracker" <Tracker@discussions.microsoft.com> wrote in message
>> > news:BE8EB76C-092F-4DE0-8219-FBD5AEB3D8BA@microsoft.com...
>> >> jason.. good lord i feel your pain i am going through the same thing
>> >> here
>> >> ill
>> >> list my specs
>> >>
>> >> ABIT Falat1ty mobo
>> >> 2 wd hdd connected through an onboard ide controller
>> >> 2 memorex dvd rom drives 1 burner, connected on same ide controller
>> >> P4 520 3.0ghz
>> >> 1024 mb of kingston pc4200 ddr2
>> >> PCX5900 (PCI-E)
>> >> windows xp pro
>> >>
>> >> seems pretty convient that 2 high end computers would have the same
>> >> issue.
>> >> contact me at TrackerF16@gmail.com if you have found anything out,
>> >> maybe
>> >> we
>> >> can solve this one together
>> >>
>> >> Tracker
>> >>
>> >> "Jason" wrote:
>> >>
>> >>> Hello,
>> >>>
>> >>> I have just installed WinXP on a new PC i've
>> >>> constructed :-
>> >>>
>> >>> P3.2Ghz Extreme Edition
>> >>> nVidia 6800-Ultra 256mb
>> >>> 2Gb RAM
>> >>> 2 * Sony DRU700A Dual DVD Re-writers
>> >>> etc.
>> >>> Windows XP
>> >>>
>> >>> When I insert a CD rom to either drive the System will
>> >>> Freeze (But not everytime...) Obviously if Auto Insert
>> >>> notification is off the problem goes away, as does
>> >>> holding SHIFT.
>> >>>
>> >>> How can I stop the computer from Freezing and return to
>> >>> normal operations?
>> >>>
>> >>> Kind Regards
>> >>> Jason
>> >>>
>> >
>> >
>>
>>
>>
Anonymous
January 18, 2005 2:04:03 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

<snip>
* 2 memorex dvd rom drives 1 burner, connected on same ide controller
<snip>

Does this mean you have 3 optical drives connected ("2...dvd rom drives 1
burner...")? Or one DVD-ROM and one burner?
Anonymous
January 18, 2005 3:59:05 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

yves yes i have the 925X chipset drivers installed
and raymond
it is 2 drives total, one memorex 16x dvd-rom, and one memorex 16x dual
layer dvd burner, both are connected through the promise onboard IDE
controller card that my hard drives are connected to, becaus my motherboard
only has 1 IDE port

Tracker

"Raymond J. Johnson Jr." wrote:

> <snip>
> * 2 memorex dvd rom drives 1 burner, connected on same ide controller
> <snip>
>
> Does this mean you have 3 optical drives connected ("2...dvd rom drives 1
> burner...")? Or one DVD-ROM and one burner?
>
>
>
Anonymous
January 23, 2005 5:09:01 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

so does anyone else have any ideas?

Tracker

"Tracker" wrote:

> yves yes i have the 925X chipset drivers installed
> and raymond
> it is 2 drives total, one memorex 16x dvd-rom, and one memorex 16x dual
> layer dvd burner, both are connected through the promise onboard IDE
> controller card that my hard drives are connected to, becaus my motherboard
> only has 1 IDE port
>
> Tracker
>
> "Raymond J. Johnson Jr." wrote:
>
> > <snip>
> > * 2 memorex dvd rom drives 1 burner, connected on same ide controller
> > <snip>
> >
> > Does this mean you have 3 optical drives connected ("2...dvd rom drives 1
> > burner...")? Or one DVD-ROM and one burner?
> >
> >
> >
Anonymous
January 23, 2005 6:21:09 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Is the Promise card BIOS and drivers updated to the latest versions?
www.promise.com

FYI - My WinXP Home SP2 failed to start when either an LG GCC4521B
(cdrw/dvdrom combo) or an LG GCE-8526B (cdrw) is connected to a Promise PCI
/ IDE card Ultra 100TX2. Both claimed driver conflicts. No know solution
from Promise on this one. I returned the drives and bought a GSA-4120B
DVDRW which worked fine on the Promise card. Go figure.

r.


"Tracker" <Tracker@discussions.microsoft.com> wrote in message
news:D DAF8E0F-8994-49BD-B32E-365FAD049A23@microsoft.com...
> so does anyone else have any ideas?
>
> Tracker
>
> "Tracker" wrote:
>
>> yves yes i have the 925X chipset drivers installed
>> and raymond
>> it is 2 drives total, one memorex 16x dvd-rom, and one memorex 16x dual
>> layer dvd burner, both are connected through the promise onboard IDE
>> controller card that my hard drives are connected to, becaus my
>> motherboard
>> only has 1 IDE port
>>
>> Tracker
>>
>> "Raymond J. Johnson Jr." wrote:
>>
>> > <snip>
>> > * 2 memorex dvd rom drives 1 burner, connected on same ide controller
>> > <snip>
>> >
>> > Does this mean you have 3 optical drives connected ("2...dvd rom drives
>> > 1
>> > burner...")? Or one DVD-ROM and one burner?
>> >
>> >
>> >
Anonymous
January 25, 2005 3:57:02 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

ill keep that in mind, the card was supplied by WD so i have the newest
drivers they have to offer. but my next corse of action was to switch to SATA
HDD's and run everything of the motherboard. if it still does it after that
then im gonna be about to flip out, cause i will be completely out of ideas

Tracker

"namniar" wrote:

> Is the Promise card BIOS and drivers updated to the latest versions?
> www.promise.com
>
> FYI - My WinXP Home SP2 failed to start when either an LG GCC4521B
> (cdrw/dvdrom combo) or an LG GCE-8526B (cdrw) is connected to a Promise PCI
> / IDE card Ultra 100TX2. Both claimed driver conflicts. No know solution
> from Promise on this one. I returned the drives and bought a GSA-4120B
> DVDRW which worked fine on the Promise card. Go figure.
>
> r.
>
>
> "Tracker" <Tracker@discussions.microsoft.com> wrote in message
> news:D DAF8E0F-8994-49BD-B32E-365FAD049A23@microsoft.com...
> > so does anyone else have any ideas?
> >
> > Tracker
> >
> > "Tracker" wrote:
> >
> >> yves yes i have the 925X chipset drivers installed
> >> and raymond
> >> it is 2 drives total, one memorex 16x dvd-rom, and one memorex 16x dual
> >> layer dvd burner, both are connected through the promise onboard IDE
> >> controller card that my hard drives are connected to, becaus my
> >> motherboard
> >> only has 1 IDE port
> >>
> >> Tracker
> >>
> >> "Raymond J. Johnson Jr." wrote:
> >>
> >> > <snip>
> >> > * 2 memorex dvd rom drives 1 burner, connected on same ide controller
> >> > <snip>
> >> >
> >> > Does this mean you have 3 optical drives connected ("2...dvd rom drives
> >> > 1
> >> > burner...")? Or one DVD-ROM and one burner?
> >> >
> >> >
> >> >
>
>
>
!