dvd rom and cdr-w drives both will not work

[Dan]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Ok, I just noticed this yesterday, not sure how long it
has been like this....

BOTH my dvd rom and my cdr-w drives are not working. They
both have power, and show up on device manager with one of
those yellow !'s. I try the troubleshoot, nothing. I try
system restore to the earliest date I can, nothing. I try
uninstalling them, removing them physically, then re-
installing, still nothing. I would put in my norton
system works disk, but I can't as both drives are not
working! Seems odd they would both go bad at the same
time...help!

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Disconnect one and power up, try the other way around, if
neither give joy, replace. Thats the way the cookie
crumbles!



>-----Original Message-----
>Ok, I just noticed this yesterday, not sure how long it
>has been like this....
>
>BOTH my dvd rom and my cdr-w drives are not working.
They
>both have power, and show up on device manager with one
of
>those yellow !'s. I try the troubleshoot, nothing. I
try
>system restore to the earliest date I can, nothing. I
try
>uninstalling them, removing them physically, then re-
>installing, still nothing. I would put in my norton
>system works disk, but I can't as both drives are not
>working! Seems odd they would both go bad at the same
>time...help!
>.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Bad Advice. I highly doubt there is anything wrong with your drives.
There are a couple of ideas that I would suggest. First off, what is
the error code that is provided when you check the properties in Device
Manager? You may want to check BIOS settings, but I doubt this would be
the cause since it was working at one time. There is also some registry
editing we can try. Check this link as well:
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

----
Nathan McNulty


Zagan wrote:
> Disconnect one and power up, try the other way around, if
> neither give joy, replace. Thats the way the cookie
> crumbles!
>
>
>
>
>>-----Original Message-----
>>Ok, I just noticed this yesterday, not sure how long it
>>has been like this....
>>
>>BOTH my dvd rom and my cdr-w drives are not working.
>
> They
>
>>both have power, and show up on device manager with one
>
> of
>
>>those yellow !'s. I try the troubleshoot, nothing. I
>
> try
>
>>system restore to the earliest date I can, nothing. I
>
> try
>
>>uninstalling them, removing them physically, then re-
>>installing, still nothing. I would put in my norton
>>system works disk, but I can't as both drives are not
>>working! Seems odd they would both go bad at the same
>>time...help!
>>.
>>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I've seen multiple optical drives die before with similar
simptoms to these, and unfortunately very few actually
came back online, or even worked when I tried them in
other (known-good) machines, and that is the only reason
for my post.

Nathan - You might have a point, I will follow your
thinking on this thread.

Just waiting for a post, DAN...



>-----Original Message-----
>Bad Advice. I highly doubt there is anything wrong with
your drives.
>There are a couple of ideas that I would suggest. First
off, what is
>the error code that is provided when you check the
properties in Device
>Manager? You may want to check BIOS settings, but I
doubt this would be
>the cause since it was working at one time. There is
also some registry
>editing we can try. Check this link as well:
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;320553
>
>----
>Nathan McNulty
>
>
>Zagan wrote:
>> Disconnect one and power up, try the other way around,
if
>> neither give joy, replace. Thats the way the cookie
>> crumbles!
>>
>>
>>
>>
>>>-----Original Message-----
>>>Ok, I just noticed this yesterday, not sure how long
it
>>>has been like this....
>>>
>>>BOTH my dvd rom and my cdr-w drives are not working.
>>
>> They
>>
>>>both have power, and show up on device manager with
one
>>
>> of
>>
>>>those yellow !'s. I try the troubleshoot, nothing. I
>>
>> try
>>
>>>system restore to the earliest date I can, nothing. I
>>
>> try
>>
>>>uninstalling them, removing them physically, then re-
>>>installing, still nothing. I would put in my norton
>>>system works disk, but I can't as both drives are not
>>>working! Seems odd they would both go bad at the same
>>>time...help!
>>>.
>>>
>.
>