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DVD Drives- ICONS MISSING

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Anonymous
August 24, 2004 6:39:26 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hey, both my DVD drives are not working and I don't know what to do. It
appears fine in the Device Manager but the icons are not there along side the
3 1/2 Floppy Disk. Anybody got any suggestions?

One is a DVD Re-writer and the other is a DVD-ROM.
Anonymous
August 24, 2004 9:40:59 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I'm going to assume these drives have functioned together
in the past. If one or both is newly installed, check the
jumpering.

Otherwise, this sounds like a driver problem. I saw a
similar issue once after installing EasyCD Creator 6: it
apparently conflicted with other CD Writing software
(Nero) and caused my DVD-RW drive to disappear from My
Computer. Uninstalling Easy CD Creator fixed the issue.

Have you installed any new software or drivers recently?

If not, you should consider reinstalling your cd-rom
drivers and/or cd burning software. That's not a
guaranteed fix, but it can't hurt anything and it's worth
a try.

>-----Original Message-----
>Hey, both my DVD drives are not working and I don't know
what to do. It
>appears fine in the Device Manager but the icons are not
there along side the
>3 1/2 Floppy Disk. Anybody got any suggestions?
>
>One is a DVD Re-writer and the other is a DVD-ROM.
>.
>
Anonymous
August 24, 2004 9:59:50 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Also, you can try this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

----
Nathan McNulty


Snufkin wrote:
> I'm going to assume these drives have functioned together
> in the past. If one or both is newly installed, check the
> jumpering.
>
> Otherwise, this sounds like a driver problem. I saw a
> similar issue once after installing EasyCD Creator 6: it
> apparently conflicted with other CD Writing software
> (Nero) and caused my DVD-RW drive to disappear from My
> Computer. Uninstalling Easy CD Creator fixed the issue.
>
> Have you installed any new software or drivers recently?
>
> If not, you should consider reinstalling your cd-rom
> drivers and/or cd burning software. That's not a
> guaranteed fix, but it can't hurt anything and it's worth
> a try.
>
>
>>-----Original Message-----
>>Hey, both my DVD drives are not working and I don't know
>
> what to do. It
>
>>appears fine in the Device Manager but the icons are not
>
> there along side the
>
>>3 1/2 Floppy Disk. Anybody got any suggestions?
>>
>>One is a DVD Re-writer and the other is a DVD-ROM.
>>.
>>
Related resources
Anonymous
August 25, 2004 10:42:42 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I'm having the same problem. Both my DVD drive and CD-RW
drive which came with my computer are no longer seen in
Windows Explorer and Device Manager. The Device Manager
Category for DVD/CD drive is not even listed anymore. I
don't know when it started happening but all I'm doing to
this computer is update it. I have not been installing
anything in this PC. At one time the DVD drive was being
displayed again in Windows Explorer. But when I rebooted,
it was gone again. These optical drives are playing hide
and seek with me. Are there any Registry keys we can
check to see if the values are right?




>-----Original Message-----
>Also, you can try this:
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;320553
>
>----
>Nathan McNulty
>
>
>Snufkin wrote:
>> I'm going to assume these drives have functioned
together
>> in the past. If one or both is newly installed, check
the
>> jumpering.
>>
>> Otherwise, this sounds like a driver problem. I saw a
>> similar issue once after installing EasyCD Creator 6:
it
>> apparently conflicted with other CD Writing software
>> (Nero) and caused my DVD-RW drive to disappear from My
>> Computer. Uninstalling Easy CD Creator fixed the issue.
>>
>> Have you installed any new software or drivers
recently?
>>
>> If not, you should consider reinstalling your cd-rom
>> drivers and/or cd burning software. That's not a
>> guaranteed fix, but it can't hurt anything and it's
worth
>> a try.
>>
>>
>>>-----Original Message-----
>>>Hey, both my DVD drives are not working and I don't
know
>>
>> what to do. It
>>
>>>appears fine in the Device Manager but the icons are
not
>>
>> there along side the
>>
>>>3 1/2 Floppy Disk. Anybody got any suggestions?
>>>
>>>One is a DVD Re-writer and the other is a DVD-ROM.
>>>.
>>>
>.
>
Anonymous
August 25, 2004 12:27:10 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Firstly I would just like to thank-you Mr McNulty and Mr Snufkin for
providing their information. I combined it together to come to a solution to
my problem.

------------------------------------------------------------------------------------------------
In regards to your problem Mr/Mrs Anonymous here is what to do:

WARNING: If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using Registry
Editor incorrectly. Use Registry Editor at your own risk.

Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}

On the File menu, click Export.
In the File name box, type savedkey, and then click Save.
Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on the
Edit menu. When you are prompted to confirm the deletion, click Yes.

Note If this data type is missing, go to Method 2.
Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on the
Edit menu. When you are prompted to confirm the deletion, click Yes.
Quit Registry Editor, and then restart the computer.


"anonymous@discussions.microsoft.com" wrote:

> I'm having the same problem. Both my DVD drive and CD-RW
> drive which came with my computer are no longer seen in
> Windows Explorer and Device Manager. The Device Manager
> Category for DVD/CD drive is not even listed anymore. I
> don't know when it started happening but all I'm doing to
> this computer is update it. I have not been installing
> anything in this PC. At one time the DVD drive was being
> displayed again in Windows Explorer. But when I rebooted,
> it was gone again. These optical drives are playing hide
> and seek with me. Are there any Registry keys we can
> check to see if the values are right?
>
>
>
>
> >-----Original Message-----
> >Also, you can try this:
> >http://support.microsoft.com/default.aspx?scid=kb;en-
> us;320553
> >
> >----
> >Nathan McNulty
> >
> >
> >Snufkin wrote:
> >> I'm going to assume these drives have functioned
> together
> >> in the past. If one or both is newly installed, check
> the
> >> jumpering.
> >>
> >> Otherwise, this sounds like a driver problem. I saw a
> >> similar issue once after installing EasyCD Creator 6:
> it
> >> apparently conflicted with other CD Writing software
> >> (Nero) and caused my DVD-RW drive to disappear from My
> >> Computer. Uninstalling Easy CD Creator fixed the issue.
> >>
> >> Have you installed any new software or drivers
> recently?
> >>
> >> If not, you should consider reinstalling your cd-rom
> >> drivers and/or cd burning software. That's not a
> >> guaranteed fix, but it can't hurt anything and it's
> worth
> >> a try.
> >>
> >>
> >>>-----Original Message-----
> >>>Hey, both my DVD drives are not working and I don't
> know
> >>
> >> what to do. It
> >>
> >>>appears fine in the Device Manager but the icons are
> not
> >>
> >> there along side the
> >>
> >>>3 1/2 Floppy Disk. Anybody got any suggestions?
> >>>
> >>>One is a DVD Re-writer and the other is a DVD-ROM.
> >>>.
> >>>
> >.
> >
>
Anonymous
August 26, 2004 11:54:22 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

HemalLad how did you fix your problem? Thanks for your
suggestion on how to fix my missing DVD/CDrom icons in
Device Manager/Windows Explorer. Just wondering what is
Method 2 since it applies to me (I have a missing
UpperFilters data type).

Thanks everyone for contributing to this thread. You
don't know how it help all of us.


>-----Original Message-----
>Firstly I would just like to thank-you Mr McNulty and Mr
Snufkin for
>providing their information. I combined it together to
come to a solution to
>my problem.
>
>---------------------------------------------------------
---------------------------------------
>In regards to your problem Mr/Mrs Anonymous here is what
to do:
>
>WARNING: If you use Registry Editor incorrectly, you may
cause serious
>problems that may require you to reinstall your
operating system. Microsoft
>cannot guarantee that you can solve problems that result
from using Registry
>Editor incorrectly. Use Registry Editor at your own risk.
>
>Click Start, and then click Run.
>In the Open box, type regedit, and then click OK.
>Locate and then click the following registry subkey:
>HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class
/{4d36e965-e325-11ce-bfc1-08002be10318}
>
>On the File menu, click Export.
>In the File name box, type savedkey, and then click Save.
>Click the REG_MULTI_SZ data type UpperFilters, and then
click Delete on the
>Edit menu. When you are prompted to confirm the
deletion, click Yes.
>
>Note If this data type is missing, go to Method 2.
>Click the REG_MULTI_SZ data type LowerFilters, and then
click Delete on the
>Edit menu. When you are prompted to confirm the
deletion, click Yes.
>Quit Registry Editor, and then restart the computer.
>
>
>"anonymous@discussions.microsoft.com" wrote:
>
>> I'm having the same problem. Both my DVD drive and CD-
RW
>> drive which came with my computer are no longer seen
in
>> Windows Explorer and Device Manager. The Device
Manager
>> Category for DVD/CD drive is not even listed anymore.
I
>> don't know when it started happening but all I'm doing
to
>> this computer is update it. I have not been installing
>> anything in this PC. At one time the DVD drive was
being
>> displayed again in Windows Explorer. But when I
rebooted,
>> it was gone again. These optical drives are playing
hide
>> and seek with me. Are there any Registry keys we can
>> check to see if the values are right?
>>
>>
>>
>>
>> >-----Original Message-----
>> >Also, you can try this:
>> >http://support.microsoft.com/default.aspx?scid=kb;en-
>> us;320553
>> >
>> >----
>> >Nathan McNulty
>> >
>> >
>> >Snufkin wrote:
>> >> I'm going to assume these drives have functioned
>> together
>> >> in the past. If one or both is newly installed,
check
>> the
>> >> jumpering.
>> >>
>> >> Otherwise, this sounds like a driver problem. I saw
a
>> >> similar issue once after installing EasyCD Creator
6:
>> it
>> >> apparently conflicted with other CD Writing
software
>> >> (Nero) and caused my DVD-RW drive to disappear from
My
>> >> Computer. Uninstalling Easy CD Creator fixed the
issue.
>> >>
>> >> Have you installed any new software or drivers
>> recently?
>> >>
>> >> If not, you should consider reinstalling your cd-
rom
>> >> drivers and/or cd burning software. That's not a
>> >> guaranteed fix, but it can't hurt anything and it's
>> worth
>> >> a try.
>> >>
>> >>
>> >>>-----Original Message-----
>> >>>Hey, both my DVD drives are not working and I don't
>> know
>> >>
>> >> what to do. It
>> >>
>> >>>appears fine in the Device Manager but the icons
are
>> not
>> >>
>> >> there along side the
>> >>
>> >>>3 1/2 Floppy Disk. Anybody got any suggestions?
>> >>>
>> >>>One is a DVD Re-writer and the other is a DVD-ROM.
>> >>>.
>> >>>
>> >.
>> >
>>
>.
>
Anonymous
September 2, 2004 2:59:04 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Method 2: Replace the existing driver
Click Start, and then click Control Panel.
If Control Panel is in Category view, click Performance and Maintenance, and
then click System.

If Control Panel is in Classic view, double-click System.
On the Hardware tab, click Device Manager.
Click the drive with the question mark next to it.
On the Action menu, click Uninstall. When you are prompted to confirm the
removal, click OK.
Repeat steps 4 through 5 for any other drives with question marks.
On the Action menu, click Scan for hardware changes.

"anonymous@discussions.microsoft.com" wrote:

> HemalLad how did you fix your problem? Thanks for your
> suggestion on how to fix my missing DVD/CDrom icons in
> Device Manager/Windows Explorer. Just wondering what is
> Method 2 since it applies to me (I have a missing
> UpperFilters data type).
>
> Thanks everyone for contributing to this thread. You
> don't know how it help all of us.
>
>
> >-----Original Message-----
> >Firstly I would just like to thank-you Mr McNulty and Mr
> Snufkin for
> >providing their information. I combined it together to
> come to a solution to
> >my problem.
> >
> >---------------------------------------------------------
> ---------------------------------------
> >In regards to your problem Mr/Mrs Anonymous here is what
> to do:
> >
> >WARNING: If you use Registry Editor incorrectly, you may
> cause serious
> >problems that may require you to reinstall your
> operating system. Microsoft
> >cannot guarantee that you can solve problems that result
> from using Registry
> >Editor incorrectly. Use Registry Editor at your own risk.
> >
> >Click Start, and then click Run.
> >In the Open box, type regedit, and then click OK.
> >Locate and then click the following registry subkey:
> >HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class
> /{4d36e965-e325-11ce-bfc1-08002be10318}
> >
> >On the File menu, click Export.
> >In the File name box, type savedkey, and then click Save.
> >Click the REG_MULTI_SZ data type UpperFilters, and then
> click Delete on the
> >Edit menu. When you are prompted to confirm the
> deletion, click Yes.
> >
> >Note If this data type is missing, go to Method 2.
> >Click the REG_MULTI_SZ data type LowerFilters, and then
> click Delete on the
> >Edit menu. When you are prompted to confirm the
> deletion, click Yes.
> >Quit Registry Editor, and then restart the computer.
> >
> >
> >"anonymous@discussions.microsoft.com" wrote:
> >
> >> I'm having the same problem. Both my DVD drive and CD-
> RW
> >> drive which came with my computer are no longer seen
> in
> >> Windows Explorer and Device Manager. The Device
> Manager
> >> Category for DVD/CD drive is not even listed anymore.
> I
> >> don't know when it started happening but all I'm doing
> to
> >> this computer is update it. I have not been installing
> >> anything in this PC. At one time the DVD drive was
> being
> >> displayed again in Windows Explorer. But when I
> rebooted,
> >> it was gone again. These optical drives are playing
> hide
> >> and seek with me. Are there any Registry keys we can
> >> check to see if the values are right?
> >>
> >>
> >>
> >>
> >> >-----Original Message-----
> >> >Also, you can try this:
> >> >http://support.microsoft.com/default.aspx?scid=kb;en-
> >> us;320553
> >> >
> >> >----
> >> >Nathan McNulty
> >> >
> >> >
> >> >Snufkin wrote:
> >> >> I'm going to assume these drives have functioned
> >> together
> >> >> in the past. If one or both is newly installed,
> check
> >> the
> >> >> jumpering.
> >> >>
> >> >> Otherwise, this sounds like a driver problem. I saw
> a
> >> >> similar issue once after installing EasyCD Creator
> 6:
> >> it
> >> >> apparently conflicted with other CD Writing
> software
> >> >> (Nero) and caused my DVD-RW drive to disappear from
> My
> >> >> Computer. Uninstalling Easy CD Creator fixed the
> issue.
> >> >>
> >> >> Have you installed any new software or drivers
> >> recently?
> >> >>
> >> >> If not, you should consider reinstalling your cd-
> rom
> >> >> drivers and/or cd burning software. That's not a
> >> >> guaranteed fix, but it can't hurt anything and it's
> >> worth
> >> >> a try.
> >> >>
> >> >>
> >> >>>-----Original Message-----
> >> >>>Hey, both my DVD drives are not working and I don't
> >> know
> >> >>
> >> >> what to do. It
> >> >>
> >> >>>appears fine in the Device Manager but the icons
> are
> >> not
> >> >>
> >> >> there along side the
> >> >>
> >> >>>3 1/2 Floppy Disk. Anybody got any suggestions?
> >> >>>
> >> >>>One is a DVD Re-writer and the other is a DVD-ROM.
> >> >>>.
> >> >>>
> >> >.
> >> >
> >>
> >.
> >
>
!