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I have mini netbook and need to reinstall back to factory setting

Last response: in Windows 7
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January 28, 2011 2:43:02 PM

i have dell netbook with no cd drive and it has got some kind of virus will not allow me to do much so want to go back to factory settings tried cmd f11 but no deal ????
a b $ Windows 7
January 28, 2011 2:53:16 PM

Hello

First try and fix the problem.
AVG Rescue: Create a bootable USB thumb drive & virus scan. There are also some utility programs like Midnight Commander that will let you find any personal files you wish to rescue.
http://www.avg.com/us-en/226386
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a b $ Windows 7
January 28, 2011 2:54:20 PM

What model of Dell 'Netbook do you have?
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January 28, 2011 8:40:18 PM

You could try to do a system restore to the oldest possible date listed. I found that to be a kind of easy fix for prebuilt machines.

-- Ryan
Windows Outreach Team
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