Archived from groups: microsoft.public.windowsxp.hardware (
More info?)
I have a couple things for you guys. First off, you need to buy a DVD
Decoder. That should be on the CD and is software you need to install.
Second try this:
1. Click Start-Run-Type devmgmt.msc and click OK. Now does it list the
CD ROM drive in there? If it does, try #2. If not, try #4.
2. Also, right click on My Computer, click Manage, click Disk
Management. Is it listed there?
3. Try this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553
4. Turn off the PC, open the case, remove the power cable and IDE cable
from the CD ROM drive. Now plug them back in snugly and see if that
helps. Some may thing you have jumpered the drive wrong, but if it is
showing properly in the BIOS, I doubt this is the problem.
5. Check the BIOS settings and make sure you don't have it disabled
somehow, but it is still showing up as a peice of hardware connected to
the motherboard.
6. Try a different CD Rom drive in the computer and see if that one
works. Also, try the CD Rom drive in another computer and see if it
works in that one. This will help you determine if the problem lies
with the CD Rom drive or the computer.
----
Nathan McNulty
Tony wrote:
> Randy,
> Since neither you or I got an answer, I will continue
> to post this event under the 'Hardware', and 'General'
> public newsgroup pages for the next couple of days (as
> this will get buried under 1,000,000 other posts in a few
> minutes), then I will make an attempt to call somebody
> about the issue. I sure do hope we can get this resolved,
> I can't burn or listen to cd's on the HP CD-Writer. :-(
>
>>-----Original Message-----
>>I have a remarkably similar problem in that I just
>>installed an Artec 16x DVD-ROM drive with a Plexwriter
>>8/4/32A CD-RW already in use. My bios detects both
>
> drives
>
>>fine as does Windows XP, but the DVD-ROM only worked at
>>first install; and after that (even though detected)
>
> will
>
>>not read ANY disks. Windows XP reports 'no device
>>conflicts' and 'This device is working properly', but
>
> that
>
>>is not true with the DVD-ROM (the CD-RW reads disks
>
> fine).
>
>>I've tried multiple primary and secondary IDE connection
>>and jumper configurations with the same results; I even
>>went out and bought a PCI Ultra ATA IDE controller card,
>>put only the DVD-ROM over to it, and it WORKED!
>>Unfortunately, it only worked the first time (as
>
> before),
>
>>and after the next computer boot up, again can no longer
>>read ANY disks. Both drives reported fine by Win XP w/no
>>conflicts. HERE'S THE KICKER: IF I DISABLE THE CD-RW IN
>>WINDOWS DEVICE MANAGER, THE DVD-ROM STARTS WORKING FINE!
>>All my drivers are up to date. It appears there is some
>>sort of conflict between the drives, but it is beyond me
>>to figure out how to get both them to work at the same
>>time. I've tried all possible separations on the IDE
>>cables (and the PCI card), but that only results in one
>
> or
>
>>the other device stopping working. Please, can someone
>>help me get both drives working at the same time?
>>
>>
>>
>>>-----Original Message-----
>>>I accidentally posted in General, but anyways, my HP CD
>>>Writer won't work, won't even read any kind of a cd.
>>>However, it does show in My Computer, Windows Explorer,
>>>and Device Manager (as working properly). When I put in
>>>the driver CD (in another CD Drive) the driver says
>
> that
>
>>>the Hp CD Writer that I have is not IDE compatable, but
>>>at boot up, when PC detects IDE hware, it detects the
>
> CD
>
>>>Writer. And another thing, That second drive is a DVD
>>>drive. Works fine, but where can I get a compatable DVD
>>>decoder. Like power dvd or something. It is a toshiba I
>>>think. Thanks in advance for suggestions.
>>>
>>>Tony
>>>.
>>>
>>
>>.
>>
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