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Problems installing a USB ADSL modem

Last response: in Windows XP
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Anonymous
August 31, 2004 11:29:42 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I am trying to install on my Dell Latitute X300 (running
XP SP2) a USB ADSL modem.
Unfortunately the driver installation procedure hangs,
without reporting any particular problems.
I retried many times (also with XP SP1 and XP without SP)
but with the same results.
I copied below the produced setupapi.log.
It looks like it complains because of a missing file.
But which one ?
I also tried to download again the driver installation
kit, but this didn't help.
Any hints ?
Thanks, Massimo

[SetupAPI Log]
OS Version = 5.1.2600 Service Pack 2
Platform ID = 2 (NT)
Service Pack = 2.0
Suite = 0x0100
Product Type = 1
Architecture = x86
[2004/08/31 15:53:44 3200.476]
#-198 Command line processed: C:\DOCUME~1
\sgaravat\LOCALS~1\Temp\GsiInst.exe INSTALL
C:\ipm\DATAWA~1\ 0
#I289 Removing device "USB\VID_0915&PID_8102\UADSLG".
#I048 Device removed.
[2004/08/31 15:53:57 916.46]
#-198 Command line processed: C:\WINDOWS\system32
\services.exe
#-166 Device install function: DIF_PROPERTYCHANGE.
#I292 Changing device properties
of "ROOT\MS_PSCHEDMP\0000".
#I306 DICS_START: Device has been started.
[2004/08/31 15:53:57 916.47]
#-198 Command line processed: C:\WINDOWS\system32
\services.exe
#-166 Device install function: DIF_PROPERTYCHANGE.
#I292 Changing device properties
of "ROOT\MS_PSCHEDMP\0001".
#I306 DICS_START: Device has been started.
[2004/08/31 15:53:57 916.48]
#-198 Command line processed: C:\WINDOWS\system32
\services.exe
#-166 Device install function: DIF_PROPERTYCHANGE.
#I292 Changing device properties
of "ROOT\MS_PSCHEDMP\0002".
#I306 DICS_START: Device has been started.
[2004/08/31 15:53:57 916.60]
#-198 Command line processed: C:\WINDOWS\system32
\services.exe
#-166 Device install function: DIF_PROPERTYCHANGE.
#I292 Changing device properties of "USB\VID_0915&PID_8102
\UADSLG".
#I306 DICS_START: Device has been started.
[2004/08/31 15:53:53 916.3 Driver Install]
#-019 Searching for hardware ID(s):
usb\vid_0915&pid_8102&rev_0100,usb\vid_0915&pid_8102
#-018 Searching for compatible ID(s):
usb\class_ff&subclass_ff&prot_ff,usb\class_ff&subclass_ff,
usb\class_ff
#-198 Command line processed: C:\WINDOWS\system32
\services.exe
#I022 Found "USB\VID_0915&PID_8102" in
C:\WINDOWS\inf\oem9.inf; Device: "GlobespanVirata USB
ADSL WAN Modem"; Driver: "GlobespanVirata USB ADSL WAN
Modem"; Provider: "GlobespanVirata";
Mfg: "GlobespanVirata"; Section name: "ADSLUSB.GspnQII".
#I023 Actual install section: [ADSLUSB.GspnQII.NT]. Rank:
0x00000001. Effective driver date: 04/02/2003.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section
[ADSLUSB.GspnQII] in "c:\windows\inf\oem9.inf".
#I320 Class GUID of device remains: {4D36E972-E325-11CE-
BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-166 Device install function: DIF_INSTALLDEVICEFILES.
#I124 Doing copy-only install of "USB\VID_0915&PID_8102
\UADSLG".
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [ADSLUSB.GspnQII.NT.Interfaces]
from "c:\windows\inf\oem9.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "USB\VID_0915&PID_8102
\UADSLG".
#I121 Device install of "USB\VID_0915&PID_8102\UADSLG"
finished successfully.
#-166 Device install function:
DIF_NEWDEVICEWIZARD_FINISHINSTALL.
#E154 Class installer failed. Error 2: The system cannot
find the file specified.
September 1, 2004 12:53:22 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have the same problem with re installing my Dynamode USB DSL modem after
installing SP2.
Installation from install CD goes ok then when I reboot, connect the modem
to the PC as asked, the installation continues and says" processing"and just
hangs and does not get anywhere.
Before SP2 there were no problems.
!