DVD/CD-RW Problem

[Chrisx]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Come on Microsoft! Lots of users are having problems with
DVD and CD drives in XP. My laptop's combo drive suddenly
refused to read data or audio CDs but is happy with DVDs.
I have looked at similar postings and most share the
symptoms. Can't you get one of your geeks to sort this
out? Your XP stuff is mostly great - except for this
seemingly common flaw.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Different lasers are used for the DVD side as opposed to the CD side. Try a
CD cleaning kit.
--
Cari (MS-MVP Printing, Imaging & Hardware)
www.coribright.com

"chrisx" <anonymous@discussions.microsoft.com> wrote in message
news:516f01c49128$1afb1b40$a601280a@phx.gbl...
> Come on Microsoft! Lots of users are having problems with
> DVD and CD drives in XP. My laptop's combo drive suddenly
> refused to read data or audio CDs but is happy with DVDs.
> I have looked at similar postings and most share the
> symptoms. Can't you get one of your geeks to sort this
> out? Your XP stuff is mostly great - except for this
> seemingly common flaw.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Also, try the suggestions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;321641

----
Nathan McNulty


Cari (MS-MVP) wrote:
> Different lasers are used for the DVD side as opposed to the CD side. Try a
> CD cleaning kit.