Archived from groups: microsoft.public.windowsxp.general,microsoft.public.windowsxp.hardware,microsoft.public.windowsxp.setup_deployment (
More info?)
Dmitriy Kopnichev wrote:
> An error "Windows was unable to complete the format" appears when
> Windows XP Pro SP2 formats a DVD-RAM. The error appears when the
> format is "Quick" and Full. How to format the DVD-RAM successfully?
Shenan wrote:
> I do not recall Windows XP, XP SP1 or XP SP2 supporting natively
> formatting or burning DVD-R/RW, +R/RW, DL or RAM.. What
> application are you using to format the DVD again?
Dmitriy Kopnichev wrote:
>
http://support.microsoft.com/?kbid=283588
Shenan Stanley wrote:
> Okay, although the article is sparse in actual information, not
> actually saying it formats DVD-RAM as DVD-RAM discs, just that it
> can read/write to them, I have no doubt that if you are complaining
> now - possibly it worked before?
>
> Which of the two drives they list as being compatable with Windows
> XP do you have?
> Did this work before?
> (possibly before SP2? If so, have you tried uninstalling SP2 and
> trying again?)
> Does it work with any third party software you have/can download?
> (You might try a trial version of NERO, just to be sure this is a
> Windows issue and not a hardware one.)
Dmitriy Kopnichev wrote:
> Roxio Easy DVD&CD Creator Drag-to-disk 6.1.1.48 formats the DVD-RAM
> successfully, but other computers should have Drag-to-disk 6.1.1.48
> installed to use the DVD-RAM, which is inconvenient.
> LG, producer of my DVD-RAM drive, insists that this is Windows XP
> problem only.
> Windows XP SP1 had the same problem also.
Shenan Stanley wrote:
> Okay - you didn't really answer one of my questions.
>
> Which of the two drives they list as being compatable with Windows
> XP do you have?
> (from the article you gave: http://support.microsoft.com/?kbid=283588)
>
> If your drive is not one of those, I cannot say for sure it is
> supported, strictly from the information I can locate.
>
> Now reading the article you gave next:
>
http://support.microsoft.com/?kbid=836165
>
> I see that
> "This problem was first corrected in Microsoft Windows XP Service
> Pack 2."
>
> Have you checked the versions of the files listed in the article
> above as well as contacted Microsoft to report this problem and get
> the specific hotfix they mention in the article?
>
> ------
> To resolve this problem immediately, contact Microsoft Product Support
> Services to obtain the hotfix. For a complete list of Microsoft
> Product Support Services phone numbers and information about support
> costs, visit the following Microsoft Web site:
>
;CNTACTMS]http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
> ------
>
> As the article clearly was updated after the release of SP2 and just
> days before you posted your query, on 8/25/2004. Perhaps you should
> contact Microsoft as the article stated and see about getting the
> hotfix *if* the versions of the listed files in the article do not
> match.
My bad - you did say which drive you had.. One made by LG, which is not one
of the two drives listed as supported.
Although the manufacturer of your drive may "insist" it is a Windows XP
problem, have they ever said it works on their Windows XP system without
third party software of any sort or special drivers which they could provide
you?
Just because two other drives (those listed in the original article you
listed above) work somewhat natively in Windows XP, do not assume your drive
which has similar functionality will. As far as it being a "Windows XP
Problem Only", that statement seems a bit skewed. If you put that drive in
a Linux, Windows 9x/ME/NT/2000 or other OS system (other than Windows XP)
are you saying those OS's support formatting and writing to this DVD RAM
drive natively?
The only other thing I would like to point out is your statement that with
Roxio Easy DVD&CD Creator Drag-to-disk 6.1.1.48 you can format the DVD-RAM
just fine, but that the other computers you bring it to must have Roxio Easy
DVD&CD Creator Drag-to-disk 6.1.1.48 in order to format it on them as well -
how many computers/friends/family members do you have with DVD-RAM drives?
Any special reason you chose to populate your computing surroundings with
DVD-RAM drives instead of DVD+R/RW/-R/RW/DL? The problem with choosing any
of the DVD formats over the more common and STANDARDIZED CD formats (-R/RW)
is that obviously people cannot decide on a standard for the DVDs yet. CDs
converged in a single path - so there is now (really) only CD-R/RW drives
available (at one point, you could get -R or -RW drives for CDs, but that
went away quickly.) Unfortunately for you and other "early adopters" who
should be called "long term waiters" now - no such standar exists for DVDs,
so you never know who is going to have what drive, what to support, etc.
In any case, my suggestion is the same - if you have contacted LG and they
told you that the DVD-RAM formatting is allowed on their drives in Windows
XP SP2 without any special drivers/third party applications and your
firmware on the drive is the same as theirs - and you have checked the
versions of the files given in that article and yours are not the same -
then contact Microsoft and request the patch.
--
<- Shenan ->
--
The information is provided "as is", it is suggested you research for
yourself before you take any advice - you are the one ultimately
responsible for your actions/problems/solutions. Know what you are
getting into before you jump in with both feet.
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