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My dell laptop cd/dvd drive not working

Last response: in Windows 7
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January 30, 2011 1:59:53 AM

sir,
i have not found dvd drive .in that one dvd cd is there but it was not comeing out.i not able 2 find cd in the my computer also it have not showed dvd drive(G)
a b \ Driver
a b D Laptop
a b $ Windows 7
January 30, 2011 5:30:18 AM


I've answered this in your other thread but as I now know it's a Dell, go to your country's Dell website and input the Service Tag which is printed somewhere on the case of the computer, into the box at the Support>Driver Download part of the site. That should lead you to the drivers you need.

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June 14, 2012 7:26:49 PM

Hi,

Welcome to the Community.

Restart the system and try to eject.

* Try ejecting using windows Explorer (My Computer Right Click on Optical Drive Icon and Select Eject).
* Try to eject in BIOS.
* Try ejecting using the emergency eject switch (insert a straightened paper clip into the emergency eject hole, next to the eject button to lose the tension of the spring).
* Update the BIOS and Dell Quickset.

Thanks,

Nimish

Dell | Social Media Outreach | Global Social Media & Community
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