zforce915 - I had taken your advice couldn't find anyhelp in the paperwork to the printer. So I called hp , I was on the phone , no lie one hour fifteen minutes . All i wanted to know is how to get into the hp solution center because i knew that was the secret to adjusting the scanner settings . now after all that time on the phone with him we got nothing done ! I was suppose to call back . My cousin stops over 5 minutes later I'm in the solution center everythings fine thanks for steering me in the right direction !!!!!