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Elite Desktop Login XP Freeze

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Anonymous
September 16, 2004 9:35:36 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have recently purcahsed a Microsfot Destop Elite
Wireless Keyboard and mouse set. I think it is an
excellent product if it didn't have the following fault.

This Fault incidentely seems to be on other newsgroups,
but no solutions have been found (Non Microsoft
Newsgroups).

When I log on to XP and it asks me for my login details
(Password etc) the mouse works fine, but as soon as i
press anything on the keyboard both periphals freeze. I
then have to restart the machine. This usually requires
several reboots until the keyboard is finally accpted, and
I can log on. Once i'm in it works like a dream!

I have the latest drivers!
I have tried the usb & Ps2 connections.
i have swapped keyboard and mouse round.
I ave tried changing the channel.
I have re installed it many times.
XP boots normally with a non wireless product!

Has anybody else experienced this?

How do I fix this problem????
Anonymous
September 18, 2004 2:43:07 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

How are you hooking it up to your computer?
PS/2 or USB?

Try it in PS/2 mode.

You may also want to make sure you have the latest bios and motherboard
chipset drivers (and USB filter drivers if applicable) since the issue may
lie somewhere that is involved with your USB ports.

--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"Ant Man" <anonymous@discussions.microsoft.com> wrote in message
news:1dbe01c49be9$aa699d30$3a01280a@phx.gbl...
>I have recently purcahsed a Microsfot Destop Elite
> Wireless Keyboard and mouse set. I think it is an
> excellent product if it didn't have the following fault.
>
> This Fault incidentely seems to be on other newsgroups,
> but no solutions have been found (Non Microsoft
> Newsgroups).
>
> When I log on to XP and it asks me for my login details
> (Password etc) the mouse works fine, but as soon as i
> press anything on the keyboard both periphals freeze. I
> then have to restart the machine. This usually requires
> several reboots until the keyboard is finally accpted, and
> I can log on. Once i'm in it works like a dream!
>
> I have the latest drivers!
> I have tried the usb & Ps2 connections.
> i have swapped keyboard and mouse round.
> I ave tried changing the channel.
> I have re installed it many times.
> XP boots normally with a non wireless product!
>
> Has anybody else experienced this?
>
> How do I fix this problem????
Anonymous
September 21, 2004 4:56:34 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I appreciate the help but I have already stated I have
tried all the possible connwction combinations!!!!


Also I have tried uninstalling them completely! Any other
ideas???????
>-----Original Message-----
>How are you hooking it up to your computer?
>PS/2 or USB?
>
>Try it in PS/2 mode.
>
>You may also want to make sure you have the latest bios
and motherboard
>chipset drivers (and USB filter drivers if applicable)
since the issue may
>lie somewhere that is involved with your USB ports.
>
>--
>Jason Tsang - Microsoft MVP
>
>Find out about the MS MVP Program -
>http://mvp.support.microsoft.com/default.aspx
>
>"Ant Man" <anonymous@discussions.microsoft.com> wrote in
message
>news:1dbe01c49be9$aa699d30$3a01280a@phx.gbl...
>>I have recently purcahsed a Microsfot Destop Elite
>> Wireless Keyboard and mouse set. I think it is an
>> excellent product if it didn't have the following
fault.
>>
>> This Fault incidentely seems to be on other newsgroups,
>> but no solutions have been found (Non Microsoft
>> Newsgroups).
>>
>> When I log on to XP and it asks me for my login details
>> (Password etc) the mouse works fine, but as soon as i
>> press anything on the keyboard both periphals freeze.
I
>> then have to restart the machine. This usually
requires
>> several reboots until the keyboard is finally accpted,
and
>> I can log on. Once i'm in it works like a dream!
>>
>> I have the latest drivers!
>> I have tried the usb & Ps2 connections.
>> i have swapped keyboard and mouse round.
>> I ave tried changing the channel.
>> I have re installed it many times.
>> XP boots normally with a non wireless product!
>>
>> Has anybody else experienced this?
>>
>> How do I fix this problem????
>
>
>.
>
Related resources
Anonymous
September 21, 2004 4:59:27 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have also tried the below
AAlso I forget to mention on a previous reply that I have
mostly tried the PS2 method anyway as it is my preferred
connection!

Grab a regular Keyboard, unplug the wireless reciever,
plug in the
regular keyboard, uninstall the MS Software, remove the
devices from
Device Manager (Start-Run-Devmgmt.msc) if they are still
there. Now
install the drivers from the link below, reboot, then
plug in the
transciever, press the connect button on the reciever,
then the connect
button on the mouse and keyboard.

http://download.microsoft.com/download/F/9/E/F9ED1BA8-
4233-43C4-A915-8107CF84869A/ITP5_2Eng.exe
http://download.microsoft.com/download/7/C/0/7C07FB08-
CA20-4405-B090-F4D1980DBB77/IP5_2Eng.exe

----
Nathan McNulty

>-----Original Message-----
>How are you hooking it up to your computer?
>PS/2 or USB?
>
>Try it in PS/2 mode.
>
>You may also want to make sure you have the latest bios
and motherboard
>chipset drivers (and USB filter drivers if applicable)
since the issue may
>lie somewhere that is involved with your USB ports.
>
>--
>Jason Tsang - Microsoft MVP
>
>Find out about the MS MVP Program -
>http://mvp.support.microsoft.com/default.aspx
>
>"Ant Man" <anonymous@discussions.microsoft.com> wrote in
message
>news:1dbe01c49be9$aa699d30$3a01280a@phx.gbl...
>>I have recently purcahsed a Microsfot Destop Elite
>> Wireless Keyboard and mouse set. I think it is an
>> excellent product if it didn't have the following
fault.
>>
>> This Fault incidentely seems to be on other newsgroups,
>> but no solutions have been found (Non Microsoft
>> Newsgroups).
>>
>> When I log on to XP and it asks me for my login details
>> (Password etc) the mouse works fine, but as soon as i
>> press anything on the keyboard both periphals freeze.
I
>> then have to restart the machine. This usually
requires
>> several reboots until the keyboard is finally accpted,
and
>> I can log on. Once i'm in it works like a dream!
>>
>> I have the latest drivers!
>> I have tried the usb & Ps2 connections.
>> i have swapped keyboard and mouse round.
>> I ave tried changing the channel.
>> I have re installed it many times.
>> XP boots normally with a non wireless product!
>>
>> Has anybody else experienced this?
>>
>> How do I fix this problem????
>
>
>.
>
Anonymous
October 18, 2004 12:03:24 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi Group,

>> I am out of ideas?!

>>>>>as soon as i
>>>>>press anything on the keyboard both periphals freeze.

>>>>>several reboots until the keyboard is finally accpted,
>>>>>I can log on. Once i'm in it works like a dream!

>>>>>XP boots normally with a non wireless product!
>>>>>Has anybody else experienced this?

Just a brief recapitulation of the problem. Yes, I'm another one,
just with a Logitech cordless optical desktop. And with XP SP2 -
and I strongly feel it is a bug in SP2 'cause everything went
just fine with XP SP1. The problem started the day I installed SP2

So I think it is not an option to have the desktop hardware
replaced but WinXP needs a patch (another one) to correctly work
with cordless input devices.

OTOH - I'm kinda delighted to read that it won't work even with a
MS product (somehow reminds me of OE which creates file formats
it is unable to read again ...)

Cheers,
Uli

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