external nec 3500 dvd 16x burner is not recognzied

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I bought this burner and it said no software install needed if using windows
XP. That is what i am using but when plugging in to my usb 2.0 it says that
the device is unable to be recognized. I got on the internet and every site
said how easy it was to install and that your device manager should show
ND-3500a. Alsot the software that i do have for ther buner windows says that
it is not digitally signed. But since i don't need the software when using
xp i would not think that it matters. Does anyone know what i need to do so
that the computer recognizes the burner?
--
Nick Jackson
God Bless
6 answers Last reply
More about external 3500 burner recognzied
  1. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    Hello,

    If you want to burn DVD in XP... yes you need the extra software... try Nero
    to see if it works... it can be a problem with your usb 2.0 device, is it an
    add-on card or it's usb 2.0 ports included in the motherboard, if so you may
    want to check in start-control panel-system-hardware-device manager and see
    in Universal Serial Bus controllers if you have an entry no "Enhanced USB"
    or USB 2.0 controller...

    "jacksons2003" <jacksons2003@discussions.microsoft.com> wrote in message
    news:D45D0875-2826-47C3-B43A-600354416EDC@microsoft.com...
    >I bought this burner and it said no software install needed if using
    >windows
    > XP. That is what i am using but when plugging in to my usb 2.0 it says
    > that
    > the device is unable to be recognized. I got on the internet and every
    > site
    > said how easy it was to install and that your device manager should show
    > ND-3500a. Alsot the software that i do have for ther buner windows says
    > that
    > it is not digitally signed. But since i don't need the software when
    > using
    > xp i would not think that it matters. Does anyone know what i need to do
    > so
    > that the computer recognizes the burner?
    > --
    > Nick Jackson
    > God Bless
  2. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    It isn't recognizing the drive, so what good would extra software such
    as Nero do?

    Three thoughts. First, make sure the drive is jumpered to Master.
    Second, make sure the cable you are using is good and the port is good.
    Finally, install the latest chipset drivers or drivers for the USB port
    you are plugging the device into.

    You may need to edit the registry a little, but we'll try that if
    nothing else works.

    ----
    Nathan McNulty


    André Cruz wrote:
    > Hello,
    >
    > If you want to burn DVD in XP... yes you need the extra software... try Nero
    > to see if it works... it can be a problem with your usb 2.0 device, is it an
    > add-on card or it's usb 2.0 ports included in the motherboard, if so you may
    > want to check in start-control panel-system-hardware-device manager and see
    > in Universal Serial Bus controllers if you have an entry no "Enhanced USB"
    > or USB 2.0 controller...
    >
    > "jacksons2003" <jacksons2003@discussions.microsoft.com> wrote in message
    > news:D45D0875-2826-47C3-B43A-600354416EDC@microsoft.com...
    >
    >>I bought this burner and it said no software install needed if using
    >>windows
    >>XP. That is what i am using but when plugging in to my usb 2.0 it says
    >>that
    >>the device is unable to be recognized. I got on the internet and every
    >>site
    >>said how easy it was to install and that your device manager should show
    >>ND-3500a. Alsot the software that i do have for ther buner windows says
    >>that
    >>it is not digitally signed. But since i don't need the software when
    >>using
    >>xp i would not think that it matters. Does anyone know what i need to do
    >>so
    >>that the computer recognizes the burner?
    >>--
    >>Nick Jackson
    >>God Bless
    >
    >
    >
  3. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    Hello,

    First of all the software might recognize a drive... second of all it's an
    external drive... so no jumper to set :(
    As for the cable it's an usb cable so untill now i never saw one not working
    out of the box !!!
    Third of all it doesn't need drivers it's plug'n'play so windows should
    recognize it automatically i have a LaCie External that uses a NEC 3510 A
    Drive and Windows recognize it... but i'm using firewire... The problem
    should be in usb drivers... try find out if your motherboard is using an
    intel chipset (You can try goto www.intel.com and check for chiputil it's an
    intel chip detector) and if it's intel chipset try download latest Intel
    chipset utility... basically what it does it tells os what are the
    controllers...

    Good luck...

    "Nathan McNulty" <nospam@msn.com> wrote in message
    news:%23wcOBNQoEHA.3760@TK2MSFTNGP12.phx.gbl...
    > It isn't recognizing the drive, so what good would extra software such as
    > Nero do?
    >
    > Three thoughts. First, make sure the drive is jumpered to Master. Second,
    > make sure the cable you are using is good and the port is good. Finally,
    > install the latest chipset drivers or drivers for the USB port you are
    > plugging the device into.
    >
    > You may need to edit the registry a little, but we'll try that if nothing
    > else works.
    >
    > ----
    > Nathan McNulty
    >
    >
    > André Cruz wrote:
    >> Hello,
    >>
    >> If you want to burn DVD in XP... yes you need the extra software... try
    >> Nero to see if it works... it can be a problem with your usb 2.0 device,
    >> is it an add-on card or it's usb 2.0 ports included in the motherboard,
    >> if so you may want to check in start-control panel-system-hardware-device
    >> manager and see in Universal Serial Bus controllers if you have an entry
    >> no "Enhanced USB" or USB 2.0 controller...
    >>
    >> "jacksons2003" <jacksons2003@discussions.microsoft.com> wrote in message
    >> news:D45D0875-2826-47C3-B43A-600354416EDC@microsoft.com...
    >>
    >>>I bought this burner and it said no software install needed if using
    >>>windows
    >>>XP. That is what i am using but when plugging in to my usb 2.0 it says
    >>>that
    >>>the device is unable to be recognized. I got on the internet and every
    >>>site
    >>>said how easy it was to install and that your device manager should show
    >>>ND-3500a. Alsot the software that i do have for ther buner windows says
    >>>that
    >>>it is not digitally signed. But since i don't need the software when
    >>>using
    >>>xp i would not think that it matters. Does anyone know what i need to do
    >>>so
    >>>that the computer recognizes the burner?
    >>>--
    >>>Nick Jackson
    >>>God Bless
    >>
    >>
  4. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    First, the OP said he couldn't even get XP to recognize the drive: "Does
    anyone know what i need to do so that the computer recognizes the
    burner?" If XP does not even recognize a drive was connected, the
    software sure isn't going to. Second, some external casings need you to
    set the drive to Master. Thrid, the chipset drivers contain the USB
    drivers. Anything USB or FireWire is supposed to be plug and play. The
    ND3500 or ND3510 do not come in a USB or FireWire box, you have to put
    it in one. The drive requires no installation whether that be
    internally or externally, but the external casing must be plug and play
    compatible.

    ----
    Nathan McNulty


    André Cruz wrote:
    > Hello,
    >
    > First of all the software might recognize a drive... second of all it's an
    > external drive... so no jumper to set :(
    > As for the cable it's an usb cable so untill now i never saw one not working
    > out of the box !!!
    > Third of all it doesn't need drivers it's plug'n'play so windows should
    > recognize it automatically i have a LaCie External that uses a NEC 3510 A
    > Drive and Windows recognize it... but i'm using firewire... The problem
    > should be in usb drivers... try find out if your motherboard is using an
    > intel chipset (You can try goto www.intel.com and check for chiputil it's an
    > intel chip detector) and if it's intel chipset try download latest Intel
    > chipset utility... basically what it does it tells os what are the
    > controllers...
    >
    > Good luck...
    >
    > "Nathan McNulty" <nospam@msn.com> wrote in message
    > news:%23wcOBNQoEHA.3760@TK2MSFTNGP12.phx.gbl...
    >
    >>It isn't recognizing the drive, so what good would extra software such as
    >>Nero do?
    >>
    >>Three thoughts. First, make sure the drive is jumpered to Master. Second,
    >>make sure the cable you are using is good and the port is good. Finally,
    >>install the latest chipset drivers or drivers for the USB port you are
    >>plugging the device into.
    >>
    >>You may need to edit the registry a little, but we'll try that if nothing
    >>else works.
    >>
    >>----
    >>Nathan McNulty
    >>
    >>
    >>André Cruz wrote:
    >>
    >>>Hello,
    >>>
    >>>If you want to burn DVD in XP... yes you need the extra software... try
    >>>Nero to see if it works... it can be a problem with your usb 2.0 device,
    >>>is it an add-on card or it's usb 2.0 ports included in the motherboard,
    >>>if so you may want to check in start-control panel-system-hardware-device
    >>>manager and see in Universal Serial Bus controllers if you have an entry
    >>>no "Enhanced USB" or USB 2.0 controller...
    >>>
    >>>"jacksons2003" <jacksons2003@discussions.microsoft.com> wrote in message
    >>>news:D45D0875-2826-47C3-B43A-600354416EDC@microsoft.com...
    >>>
    >>>
    >>>>I bought this burner and it said no software install needed if using
    >>>>windows
    >>>>XP. That is what i am using but when plugging in to my usb 2.0 it says
    >>>>that
    >>>>the device is unable to be recognized. I got on the internet and every
    >>>>site
    >>>>said how easy it was to install and that your device manager should show
    >>>>ND-3500a. Alsot the software that i do have for ther buner windows says
    >>>>that
    >>>>it is not digitally signed. But since i don't need the software when
    >>>>using
    >>>>xp i would not think that it matters. Does anyone know what i need to do
    >>>>so
    >>>>that the computer recognizes the burner?
    >>>>--
    >>>>Nick Jackson
    >>>>God Bless
    >>>
    >>>
    >
  5. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    Hello,

    This is getting boring.... For what i understand from the inicial post... he
    bought a DVD recorder NEC ND-3500 that said no drivers needed if using
    Windows XP so it's an external plug'n'play compatible case... it already has
    dvd nec nd-3500 inside... in LaCie case you don't have acess to the drive
    itself and if you open the case you loose warranty... NEC ND-3500 already
    includes NERO :)
    Some chipsets on several boards aren't recognize by Windows XP... so if you
    need USB 2 and the chipset isn't being recognize you have a problem...
    normally even when the usb2 isn't recognize usb 1 devices still work...
    So one of two... either he has a default drive or usb 2 drivers aren't
    loaded...

    "Nathan McNulty" <nospam@msn.com> wrote in message
    news:OjSADYaoEHA.1608@TK2MSFTNGP15.phx.gbl...
    > First, the OP said he couldn't even get XP to recognize the drive: "Does
    > anyone know what i need to do so that the computer recognizes the burner?"
    > If XP does not even recognize a drive was connected, the software sure
    > isn't going to. Second, some external casings need you to set the drive
    > to Master. Thrid, the chipset drivers contain the USB drivers. Anything
    > USB or FireWire is supposed to be plug and play. The ND3500 or ND3510 do
    > not come in a USB or FireWire box, you have to put it in one. The drive
    > requires no installation whether that be internally or externally, but the
    > external casing must be plug and play compatible.
    >
    > ----
    > Nathan McNulty
    >
    >
    > André Cruz wrote:
    >> Hello,
    >>
    >> First of all the software might recognize a drive... second of all it's
    >> an external drive... so no jumper to set :(
    >> As for the cable it's an usb cable so untill now i never saw one not
    >> working out of the box !!!
    >> Third of all it doesn't need drivers it's plug'n'play so windows should
    >> recognize it automatically i have a LaCie External that uses a NEC 3510 A
    >> Drive and Windows recognize it... but i'm using firewire... The problem
    >> should be in usb drivers... try find out if your motherboard is using an
    >> intel chipset (You can try goto www.intel.com and check for chiputil it's
    >> an intel chip detector) and if it's intel chipset try download latest
    >> Intel chipset utility... basically what it does it tells os what are the
    >> controllers...
    >>
    >> Good luck...
    >>
    >> "Nathan McNulty" <nospam@msn.com> wrote in message
    >> news:%23wcOBNQoEHA.3760@TK2MSFTNGP12.phx.gbl...
    >>
    >>>It isn't recognizing the drive, so what good would extra software such as
    >>>Nero do?
    >>>
    >>>Three thoughts. First, make sure the drive is jumpered to Master.
    >>>Second, make sure the cable you are using is good and the port is good.
    >>>Finally, install the latest chipset drivers or drivers for the USB port
    >>>you are plugging the device into.
    >>>
    >>>You may need to edit the registry a little, but we'll try that if nothing
    >>>else works.
    >>>
    >>>----
    >>>Nathan McNulty
    >>>
    >>>
    >>>André Cruz wrote:
    >>>
    >>>>Hello,
    >>>>
    >>>>If you want to burn DVD in XP... yes you need the extra software... try
    >>>>Nero to see if it works... it can be a problem with your usb 2.0 device,
    >>>>is it an add-on card or it's usb 2.0 ports included in the motherboard,
    >>>>if so you may want to check in start-control
    >>>>panel-system-hardware-device manager and see in Universal Serial Bus
    >>>>controllers if you have an entry no "Enhanced USB" or USB 2.0
    >>>>controller...
    >>>>
    >>>>"jacksons2003" <jacksons2003@discussions.microsoft.com> wrote in message
    >>>>news:D45D0875-2826-47C3-B43A-600354416EDC@microsoft.com...
    >>>>
    >>>>
    >>>>>I bought this burner and it said no software install needed if using
    >>>>>windows
    >>>>>XP. That is what i am using but when plugging in to my usb 2.0 it says
    >>>>>that
    >>>>>the device is unable to be recognized. I got on the internet and every
    >>>>>site
    >>>>>said how easy it was to install and that your device manager should
    >>>>>show
    >>>>>ND-3500a. Alsot the software that i do have for ther buner windows
    >>>>>says that
    >>>>>it is not digitally signed. But since i don't need the software when
    >>>>>using
    >>>>>xp i would not think that it matters. Does anyone know what i need to
    >>>>>do so
    >>>>>that the computer recognizes the burner?
    >>>>>--
    >>>>>Nick Jackson
    >>>>>God Bless
    >>>>
    >>>>
    >>
  6. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    I have the same problem with internal NEC nd3500 - it is recognized by
    BIOS and also by Windows ME, but Windows XP just doesn't detect it!?
    Any thoughts?
    thanks,
    Kaizer.
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