USB Controller just dissapeared!

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

>-----Original Message-----
>I have a user who no longer shows ANY USB controller or
>hub(s) when viewed in the Device Mgr. clicking on
action
>and searching for the controller does not have any
>results. I do not know what the user could have done to
>eliminate the USB Controller and root hub but I need to
>know if there is a way to restore this without backing
up
>the data and reformatting and reloading the OS. Does
>anyone have any experience with this or something
similar? Additionally, USB is enabled in the BIOS.
>
>thanks in advance!
>Victor Lioce
>vlioce@dps.state.nm.us
>.
>

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Bummer. Grab youself a PCI USB2.0 card. Should install in a PCI slot with
very little hassle and you'll get USB ports back again in an instant.
--
Cari (MS-MVP Printing, Imaging & Hardware)
www.coribright.com

"Victor Lioce" <vlioce@dps.state.nm.us> wrote in message
news:1c6201c4a285$f9877250$a301280a@phx.gbl...
>I contacted Gateway on line, via support chat and they
> gave me the URL for the chipset drivers. I loaded the
> drivers, rebooted, and it SHOULD have re-discovered the
> USB controller, if it was working. I can only assume at
> this point that the controller/chipset has failed or is
> otherwise damaged.
> -VL
>>-----Original Message-----
>>I have a user who no longer shows ANY USB controller or
>>hub(s) when viewed in the Device Mgr. clicking on
> action
>>and searching for the controller does not have any
>>results. I do not know what the user could have done to
>>eliminate the USB Controller and root hub but I need to
>>know if there is a way to restore this without backing
> up
>>the data and reformatting and reloading the OS. Does
>>anyone have any experience with this or something
> similar?
>>
>>thanks in advance!
>>Victor Lioce
>>vlioce@dps.state.nm.us
>>.
>>
>