USB Controller just dissapeared!

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have a user who no longer shows ANY USB controller or
hub(s) when viewed in the Device Mgr. clicking on action
and searching for the controller does not have any
results. I do not know what the user could have done to
eliminate the USB Controller and root hub but I need to
know if there is a way to restore this without backing up
the data and reformatting and reloading the OS. Does
anyone have any experience with this or something similar?

thanks in advance!
Victor Lioce
vlioce@dps.state.nm.us

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

>-----Original Message-----
>I have a user who no longer shows ANY USB controller or
>hub(s) when viewed in the Device Mgr. clicking on
action
>and searching for the controller does not have any
>results. I do not know what the user could have done to
>eliminate the USB Controller and root hub but I need to
>know if there is a way to restore this without backing
up
>the data and reformatting and reloading the OS. Does
>anyone have any experience with this or something
similar? Additionally, USB is enabled in the BIOS.
>
>thanks in advance!
>Victor Lioce
>vlioce@dps.state.nm.us
>.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I contacted Gateway on line, via support chat and they
gave me the URL for the chipset drivers. I loaded the
drivers, rebooted, and it SHOULD have re-discovered the
USB controller, if it was working. I can only assume at
this point that the controller/chipset has failed or is
otherwise damaged.
-VL
>-----Original Message-----
>I have a user who no longer shows ANY USB controller or
>hub(s) when viewed in the Device Mgr. clicking on
action
>and searching for the controller does not have any
>results. I do not know what the user could have done to
>eliminate the USB Controller and root hub but I need to
>know if there is a way to restore this without backing
up
>the data and reformatting and reloading the OS. Does
>anyone have any experience with this or something
similar?
>
>thanks in advance!
>Victor Lioce
>vlioce@dps.state.nm.us
>.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Bummer. Grab youself a PCI USB2.0 card. Should install in a PCI slot with
very little hassle and you'll get USB ports back again in an instant.
--
Cari (MS-MVP Printing, Imaging & Hardware)
www.coribright.com

"Victor Lioce" <vlioce@dps.state.nm.us> wrote in message
news:1c6201c4a285$f9877250$a301280a@phx.gbl...
>I contacted Gateway on line, via support chat and they
> gave me the URL for the chipset drivers. I loaded the
> drivers, rebooted, and it SHOULD have re-discovered the
> USB controller, if it was working. I can only assume at
> this point that the controller/chipset has failed or is
> otherwise damaged.
> -VL
>>-----Original Message-----
>>I have a user who no longer shows ANY USB controller or
>>hub(s) when viewed in the Device Mgr. clicking on
> action
>>and searching for the controller does not have any
>>results. I do not know what the user could have done to
>>eliminate the USB Controller and root hub but I need to
>>know if there is a way to restore this without backing
> up
>>the data and reformatting and reloading the OS. Does
>>anyone have any experience with this or something
> similar?
>>
>>thanks in advance!
>>Victor Lioce
>>vlioce@dps.state.nm.us
>>.
>>
>