DVD-RW drive wont work

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

What software are you using to:

Play the DVD?
Burn to the DVD?
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"mrstaffa" <mrstaffa@discussions.microsoft.com> wrote in message
news:E3BA4339-0C42-4960-B178-9A609CDE9236@microsoft.com...
> We have a sony vaio PCV-RS410 that is only 9 months old. Aside from our
> numerous other problem our dvd drive now won't work. We have taken it in
> a
> few times and they say nothing is wrong, but it doesn't recognize dvd's
> and
> won't write. Usually the response is no disc. Everything worked great,
> and
> then we tried to copy some files to disc and now nothing works. Anyone
> have
> any suggestions.
>
> I have read that we can uninstall our dvd driver, but we are not sure how
> to
> reinstall.
>

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Try uninstalling them from Device Manager (Start-Run-devmgmt.msc) by
expanding CD\DVD Drives and right click on each and uninstall them.
Then reboot and it should reinstall them for you. If this fails, try
these suggestions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;321641
http://support.microsoft.com/default.aspx?scid=kb;en-us;324129

----
Nathan McNulty


mrstaffa wrote:
> We have a sony vaio PCV-RS410 that is only 9 months old. Aside from our
> numerous other problem our dvd drive now won't work. We have taken it in a
> few times and they say nothing is wrong, but it doesn't recognize dvd's and
> won't write. Usually the response is no disc. Everything worked great, and
> then we tried to copy some files to disc and now nothing works. Anyone have
> any suggestions.
>
> I have read that we can uninstall our dvd driver, but we are not sure how to
> reinstall.

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Please also see my new posting tonight regarding a Sony
Vaio. I believe it may be an incompatibility issue with
SP2. Soemone may post some ideas. PS: I have tried the
suggestions your correspondents have made - no joy!
David
>-----Original Message-----
>What software are you using to:
>
>Play the DVD?
>Burn to the DVD?
>--
>Cari (MS-MVP Windows Client - Printing, Imaging &
Hardware)
>www.coribright.com
>
>"mrstaffa" <mrstaffa@discussions.microsoft.com> wrote in
message
>news:E3BA4339-0C42-4960-B178-
9A609CDE9236@microsoft.com...
>> We have a sony vaio PCV-RS410 that is only 9 months
old. Aside from our
>> numerous other problem our dvd drive now won't work.
We have taken it in
>> a
>> few times and they say nothing is wrong, but it
doesn't recognize dvd's
>> and
>> won't write. Usually the response is no disc.
Everything worked great,
>> and
>> then we tried to copy some files to disc and now
nothing works. Anyone
>> have
>> any suggestions.
>>
>> I have read that we can uninstall our dvd driver, but
we are not sure how
>> to
>> reinstall.
>>
>
>
>
>.
>

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Any luck on the DVD playback? I have a sony laptop that stopped playing
dvd's after installing sp2. Please let me know if you found anything.

"mrstaffa" wrote:

> We have a sony vaio PCV-RS410 that is only 9 months old. Aside from our
> numerous other problem our dvd drive now won't work. We have taken it in a
> few times and they say nothing is wrong, but it doesn't recognize dvd's and
> won't write. Usually the response is no disc. Everything worked great, and
> then we tried to copy some files to disc and now nothing works. Anyone have
> any suggestions.
>
> I have read that we can uninstall our dvd driver, but we are not sure how to
> reinstall.