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Archived from groups: microsoft.public.windowsxp.hardware (More info?)
My CanoScan LiDE20 works perfectly on all of my other
Windows XP Professional installations, but it will not
show the icon under 'My Computer' with my laptop. I
recently did a clean install of Windows XP Professional
with Service Pack 2 fully integrated. All hardware was
working flawlessly with drivers that were provided either
by Windows or Windows Update. The scanner was the first
and only device that required me to visit the
manufacturer's Web site (Canon). Rather than running the
self-extracting executable, I extracted it using another
application (WinRAR). Windows found the extracted driver
files and told me that the scanner was "installed and
ready to use". The 'Scanners and Cameras' item on the
Control Panel reports that the scanner is fine. However,
there is still no way to acquire images because the
scanner's item never appeared under 'My Computer', even
after a full system restart.
I downloaded and ran "DelDrv", a driver-removal utility
from Canon made specifically for their own scanner
drivers. It seemed to work perfectly because Windows
finally began asking for drivers again the next time I
reconnected the device. I ran the driver installation
normally, which didn't seem to do anything other than
extracting itself. I allowed the New Hardware dialog to
search and it found the freshly-extracted drivers and
completed the installation.
I still do not have the item under 'My Computer'. Please
help me fix Windows so that I can acquire images without
third-party software!
My CanoScan LiDE20 works perfectly on all of my other
Windows XP Professional installations, but it will not
show the icon under 'My Computer' with my laptop. I
recently did a clean install of Windows XP Professional
with Service Pack 2 fully integrated. All hardware was
working flawlessly with drivers that were provided either
by Windows or Windows Update. The scanner was the first
and only device that required me to visit the
manufacturer's Web site (Canon). Rather than running the
self-extracting executable, I extracted it using another
application (WinRAR). Windows found the extracted driver
files and told me that the scanner was "installed and
ready to use". The 'Scanners and Cameras' item on the
Control Panel reports that the scanner is fine. However,
there is still no way to acquire images because the
scanner's item never appeared under 'My Computer', even
after a full system restart.
I downloaded and ran "DelDrv", a driver-removal utility
from Canon made specifically for their own scanner
drivers. It seemed to work perfectly because Windows
finally began asking for drivers again the next time I
reconnected the device. I ran the driver installation
normally, which didn't seem to do anything other than
extracting itself. I allowed the New Hardware dialog to
search and it found the freshly-extracted drivers and
completed the installation.
I still do not have the item under 'My Computer'. Please
help me fix Windows so that I can acquire images without
third-party software!