USB and SP2

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi, I upgraded to SP2 yesterday and cannot get my scanner or printer to work.
I've contacted several people about getting the printer to work, but they
are at a loss. I noticed tonight that my scanner won't work either and I'm
assuming the problem is with the USB ports. In my Device Manager there are
no yellow exclamation marks next to any of my peripherals and there are five
entries under USB controllers: Standard Enhanced PCI to USB Host Controller,
Standard OpenHCD USB Host Controller, another the same as the former, and two
of USB Root Hub. All of these are said to be working properly and without
conflicts by the Device Manager. I'm wondering if I should remove some or
all of the USB drivers and let Windows reinstall them, although I'm kind of
shaky about doing such a thing.

Does anybody know what my next step should be?

Kelly
2 answers Last reply
More about tomshardware
  1. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    Sorry, folks, I fixed it by the help of a previous post. Sorry for any
    inconvenience. In case anybody has this issue, upgrade your USB drivers in
    the Device Manager one by one by double-clicking the icons and selecting
    Upgrade Driver. It's a dilly!

    Kelly


    "Kelly" wrote:

    > Hi, I upgraded to SP2 yesterday and cannot get my scanner or printer to work.
    > I've contacted several people about getting the printer to work, but they
    > are at a loss. I noticed tonight that my scanner won't work either and I'm
    > assuming the problem is with the USB ports. In my Device Manager there are
    > no yellow exclamation marks next to any of my peripherals and there are five
    > entries under USB controllers: Standard Enhanced PCI to USB Host Controller,
    > Standard OpenHCD USB Host Controller, another the same as the former, and two
    > of USB Root Hub. All of these are said to be working properly and without
    > conflicts by the Device Manager. I'm wondering if I should remove some or
    > all of the USB drivers and let Windows reinstall them, although I'm kind of
    > shaky about doing such a thing.
    >
    > Does anybody know what my next step should be?
    >
    > Kelly
  2. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    Just for future reference, it can also be fixed by reinstalling/updating
    your USB drivers with the installation utility for your chipset
    (motherboard) ;)

    -----
    Nathan McNulty

    Kelly wrote:
    > Sorry, folks, I fixed it by the help of a previous post. Sorry for any
    > inconvenience. In case anybody has this issue, upgrade your USB drivers in
    > the Device Manager one by one by double-clicking the icons and selecting
    > Upgrade Driver. It's a dilly!
    >
    > Kelly
    >
    >
    > "Kelly" wrote:
    >
    >
    >>Hi, I upgraded to SP2 yesterday and cannot get my scanner or printer to work.
    >> I've contacted several people about getting the printer to work, but they
    >>are at a loss. I noticed tonight that my scanner won't work either and I'm
    >>assuming the problem is with the USB ports. In my Device Manager there are
    >>no yellow exclamation marks next to any of my peripherals and there are five
    >>entries under USB controllers: Standard Enhanced PCI to USB Host Controller,
    >>Standard OpenHCD USB Host Controller, another the same as the former, and two
    >>of USB Root Hub. All of these are said to be working properly and without
    >>conflicts by the Device Manager. I'm wondering if I should remove some or
    >>all of the USB drivers and let Windows reinstall them, although I'm kind of
    >>shaky about doing such a thing.
    >>
    >>Does anybody know what my next step should be?
    >>
    >>Kelly
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