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My HP printer goes offline with Windows 7

Last response: in Windows 7
February 2, 2011 10:45:13 PM


I have HP Photosmart C309a model. I have it connected to my desktop via Netgear router and Ethernet cable. Often, my printer goes offline and I had to reinstall it to make it work.

I am trying to understand the root cause but I cannot find it. Any suggestions as to how to fix it? My desktop has 64-bit Windows 7 operating systems.

Thank you.

More about : printer offline windows

February 8, 2011 11:34:01 AM

I have the same problem with an HP Deskjet D5560. I've already downloaded the new HP Driver recommended but the problem is still there!