Postscript Error Printing Quark to HP DJ 500ps from Mac

Archived from groups: comp.periphs.printers (More info?)

"Michael" <michael.garry@vital-design.co.uk> wrote in message news:<caki2h$18m$1@hercules.btinternet.com>...
> Hi peeps,
>
> Hope maybe someone might be able to give me a few suggestions. Currently
> trailing a HP DesignJet 500ps and its not really working very well. The 500
> is on the Ethernet as it has a GL2 card in it. I have installed the HP Rip
> (v1.0) on a mac (allocated 150mb ram to it). So people on network send to
> rip, rip processes and sends to printer, printer prints. in theory. Managed
> to get a print from Photoshop out ok, but Quark (the app we really need to
> print from) wont work. The file gets to the rip ok, but then just says
> "postscript error". I can even preview the document on the rip, but it wont
> print. The document is 1/2 artwork scaled to 200%. Final print size is 1m x
> 2.6m (m= meter). HP said they have no probs printing from quark and that my
> version of the RIP is very old. They are sending the newer version to me.
> However in the mean time any advice or suggestions would be grateful.


Can you print at all form Quark, or just this image? CAn you print if
ypou susbstitute lowere-resolution images (I assume you have some
large images in this).

If it previews, that means the PS is valid and it can RIP it to
low-res. So it sounds like you've overflowed the PS memory. You could
try giving it m,omre memory. Oterwise it could be that the RIP
software just can't
handle such a large image, regardless of resources.

Posible work-around: print/export/convert output to PDF, print from
Acrobat. If not, dial down resolution setting in the distiller, try
again.