Okay I am trying to help my friend fix her PC. It is a Laptop, and she has windows 7 on it. She started it up the other day and it blue screened to an umountable boot drive error, not sure on the code. She tried cold booting it, and messing with the SATA controller but still nothing. So she managed to burn an ISO image of the Windows 7 Recovery disc (since her sister through the original one out) and burned it to a CD-R. We got the torrent and image off of Neosmart (64 bit) Now when she puts that in, it goes to the screen to select language and keyboard preference, but then after that, it freezes, and nothing else. This has been an endless cycle. I am TRYING to get her to the command prompt screen somehow (Shift+F10 right?) so I can get her to run a chkdsk and a fixboot sector.
Any help or advice or thoughts on why the unmountable boot drive error, or even why the CD won't work or why her comp freezes when the CD is in there after the language selection?
The error code
0x000000ED
It is freezing at this screen,
http://www.bleepingcomputer.com/tutorials/tutorial161.html
It is the second picture, and RIGHT after that it freezes, no progress
it is a Dell Inspiron Laptop
Please help!
So far the links below is where I have gotten my info and I'm needing more help!
http://www.tech-recipes.com/rx/2605/fixing_the_dreaded_unmountable_boot_volume_error/
http://www.techsupportforum.com/forums/f108/solved-bsod-windows-7-unmountable_boot_volume-504519.html
http://blogs.msdn.com/b/knom/archive/2009/04/07/windows-7-vhd-boot-setup-guideline.aspx
http://www.daniweb.com/forums/thread113630.html
Any help or advice or thoughts on why the unmountable boot drive error, or even why the CD won't work or why her comp freezes when the CD is in there after the language selection?
The error code
0x000000ED
It is freezing at this screen,
http://www.bleepingcomputer.com/tutorials/tutorial161.html
It is the second picture, and RIGHT after that it freezes, no progress
it is a Dell Inspiron Laptop
Please help!
So far the links below is where I have gotten my info and I'm needing more help!
http://www.tech-recipes.com/rx/2605/fixing_the_dreaded_unmountable_boot_volume_error/
http://www.techsupportforum.com/forums/f108/solved-bsod-windows-7-unmountable_boot_volume-504519.html
http://blogs.msdn.com/b/knom/archive/2009/04/07/windows-7-vhd-boot-setup-guideline.aspx
http://www.daniweb.com/forums/thread113630.html