My CD Rom drive doesn't work

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

If you have a 98 boot disk, boot from it with cd rom support. If it don't
work at this point get a new one. Also check the connections of the cables.


"Judy" <Judy.1gghh1@pcbanter.net> wrote in message
news:Judy.1gghh1@pcbanter.net...
>
> The problem was discovered when I tried to install a new printer with an
> installation disk. When I put the disk into the CD Rom drive, an error
> message reads "Drive is not accessible due to an I/O device error."
> Since then, I have tried a number of things, from uninstalling the
> Samsung CD Rom drive and reinstalling, downloading I/O device drivers
> from the internet, but all such acts fail on reboot because of the
> error message "The application failed to initialize as the window
> station is shutting down." Does anyone know if this is a simple matter
> to fix?
> Thanks,
> Judy
>
>
> --
> Judy