SP2 - Now DVD/CD-RW reads dvds, but not CD-R or Audio CD

G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hello in there.

Recently - after downloading sp2 but not sure that caused it - my HP
zd7000 stopped reading and writing data and audio CDs. It still reads
DVDs - both movies and data.

I'm running XP MCE2004 (with SP2), and the DVD/CDRW is an HL-DT-ST
RW/DVD GCC-4241N.

At a friend's suggestion, I went to device manager and uninstalled the
DVD/CD-RW and rebooted, but after it re-recognized the drive, my
problem remained.

I'd be very grateful to anyone with a suggestion. It's under warranty,
but I'd hate to be without my computer for a couple weeks, and it
doesn't seem like a hardware problem.

Thanks for your time.
 

jeff

Distinguished
Apr 5, 2004
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0
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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi Tim,

I am experiencing the same problem. (I am running sp2, but, I'm not sure if
that is where the problem started.)

I would be interested in knowing if you found a solution.

Thanks

"Tim Miles" wrote:

> Hello in there.
>
> Recently - after downloading sp2 but not sure that caused it - my HP
> zd7000 stopped reading and writing data and audio CDs. It still reads
> DVDs - both movies and data.
>
> I'm running XP MCE2004 (with SP2), and the DVD/CDRW is an HL-DT-ST
> RW/DVD GCC-4241N.
>
> At a friend's suggestion, I went to device manager and uninstalled the
> DVD/CD-RW and rebooted, but after it re-recognized the drive, my
> problem remained.
>
> I'd be very grateful to anyone with a suggestion. It's under warranty,
> but I'd hate to be without my computer for a couple weeks, and it
> doesn't seem like a hardware problem.
>
> Thanks for your time.
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I also have a GCC-4241N. Since installing SP2, it will read, but it is
VERY unreliable burnings CD-RWs. I have tried different speed medias
to no avail. If someone solves this, please email me or post it here.

Thanks,

Brooks


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G

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Guest
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=?Utf-8?B?SmVmZg==?= Wrote:
> Hi Tim,
>
> I am experiencing the same problem. (I am running sp2, but, I'm not
> sure if
> that is where the problem started.)
>
> I would be interested in knowing if you found a solution.
>
> Thanks
>
> "Tim Miles" wrote:
>
> > Hello in there.
> >
> > Recently - after downloading sp2 but not sure that caused it - my HP
> > zd7000 stopped reading and writing data and audio CDs. It still
> reads
> > DVDs - both movies and data.
> >
> > I'm running XP MCE2004 (with SP2), and the DVD/CDRW is an HL-DT-ST
> > RW/DVD GCC-4241N.
> >
> > At a friend's suggestion, I went to device manager and uninstalled
> the
> > DVD/CD-RW and rebooted, but after it re-recognized the drive, my
> > problem remained.
> >
> > I'd be very grateful to anyone with a suggestion. It's under
> warranty,
> > but I'd hate to be without my computer for a couple weeks, and it
> > doesn't seem like a hardware problem.
> >
> > Thanks for your time.
> >

I have the same cd drive, XP Pro, service pack 2, and the exact same
problem as the OP. Any ideas or solutions will be appreciated.

Steve


--
ak_hermitPosted from http://www.pcreview.co.uk/ newsgroup access
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

have you tried searching HP for a fix?

While sipping a glass of wine, I read that ak_hermit wrote in
news:zc-dnQvbN9g2xVXfRVn_vg@giganews.com


>
> =?Utf-8?B?SmVmZg==?= Wrote:
>> Hi Tim,
>>
>> I am experiencing the same problem. (I am running sp2, but, I'm not
>> sure if
>> that is where the problem started.)
>>
>> I would be interested in knowing if you found a solution.
>>
>> Thanks
>>
>> "Tim Miles" wrote:
>>
>>> Hello in there.
>> >
>>> Recently - after downloading sp2 but not sure that caused it - my HP
>>> zd7000 stopped reading and writing data and audio CDs. It still
>> reads
>>> DVDs - both movies and data.
>> >
>>> I'm running XP MCE2004 (with SP2), and the DVD/CDRW is an HL-DT-ST
>>> RW/DVD GCC-4241N.
>> >
>>> At a friend's suggestion, I went to device manager and uninstalled
>> the
>>> DVD/CD-RW and rebooted, but after it re-recognized the drive, my
>>> problem remained.
>> >
>>> I'd be very grateful to anyone with a suggestion. It's under
>> warranty,
>>> but I'd hate to be without my computer for a couple weeks, and it
>>> doesn't seem like a hardware problem.
>> >
>>> Thanks for your time.
>> >
>
> I have the same cd drive, XP Pro, service pack 2, and the exact same
> problem as the OP. Any ideas or solutions will be appreciated.
>
> Steve
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Yes, I have searched HP, and have been scouring the Internet for 3 days
now. I have found many posts about the problem, but no real solution as
yet. I am trying to determine whether it is an actual hardware issue, a
driver issue, or what. I am still under warranty for hardware, but I
need to use the computer at work for another week before I can take it in.

I have tried uninstalling, reinstalling, drive cleaning, check disk,
spyware cleaning utilities, anti virus software, etc.

Steve

D@annyBoy wrote:
> have you tried searching HP for a fix?
>
> While sipping a glass of wine, I read that ak_hermit wrote in
> news:zc-dnQvbN9g2xVXfRVn_vg@giganews.com
>
>
>
>>=?Utf-8?B?SmVmZg==?= Wrote:
>>
>>>Hi Tim,
>>>
>>>I am experiencing the same problem. (I am running sp2, but, I'm not
>>>sure if
>>>that is where the problem started.)
>>>
>>>I would be interested in knowing if you found a solution.
>>>
>>>Thanks
>>>
>>>"Tim Miles" wrote:
>>>
>>>
>>>>Hello in there.
>>>>
>>>>Recently - after downloading sp2 but not sure that caused it - my HP
>>>>zd7000 stopped reading and writing data and audio CDs. It still
>>>
>>>reads
>>>
>>>>DVDs - both movies and data.
>>>>
>>>>I'm running XP MCE2004 (with SP2), and the DVD/CDRW is an HL-DT-ST
>>>>RW/DVD GCC-4241N.
>>>>
>>>>At a friend's suggestion, I went to device manager and uninstalled
>>>
>>>the
>>>
>>>>DVD/CD-RW and rebooted, but after it re-recognized the drive, my
>>>>problem remained.
>>>>
>>>>I'd be very grateful to anyone with a suggestion. It's under
>>>
>>>warranty,
>>>
>>>>but I'd hate to be without my computer for a couple weeks, and it
>>>>doesn't seem like a hardware problem.
>>>>
>>>>Thanks for your time.
>>>>
>>
>>I have the same cd drive, XP Pro, service pack 2, and the exact same
>>problem as the OP. Any ideas or solutions will be appreciated.
>>
>>Steve
>
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi: I did a restore going back 2 months. It worked.
Joan

"ak_hermit" <ak_hermit.1rm4qa@> wrote in message
news:zc-dnQvbN9g2xVXfRVn_vg@giganews.com...
>
> =?Utf-8?B?SmVmZg==?= Wrote:
>> Hi Tim,
>>
>> I am experiencing the same problem. (I am running sp2, but, I'm not
>> sure if
>> that is where the problem started.)
>>
>> I would be interested in knowing if you found a solution.
>>
>> Thanks
>>
>> "Tim Miles" wrote:
>>
>> > Hello in there.
>> >
>> > Recently - after downloading sp2 but not sure that caused it - my HP
>> > zd7000 stopped reading and writing data and audio CDs. It still
>> reads
>> > DVDs - both movies and data.
>> >
>> > I'm running XP MCE2004 (with SP2), and the DVD/CDRW is an HL-DT-ST
>> > RW/DVD GCC-4241N.
>> >
>> > At a friend's suggestion, I went to device manager and uninstalled
>> the
>> > DVD/CD-RW and rebooted, but after it re-recognized the drive, my
>> > problem remained.
>> >
>> > I'd be very grateful to anyone with a suggestion. It's under
>> warranty,
>> > but I'd hate to be without my computer for a couple weeks, and it
>> > doesn't seem like a hardware problem.
>> >
>> > Thanks for your time.
>> >
>
> I have the same cd drive, XP Pro, service pack 2, and the exact same
> problem as the OP. Any ideas or solutions will be appreciated.
>
> Steve
>
>
> --
> ak_hermitPosted from http://www.pcreview.co.uk/ newsgroup access
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have the same problem and trying to solve nowadays...

"Joan and Alan" <jraynes@cfl.rr.com> escribió en el mensaje
news:SNfye.180689$IO.65734@tornado.tampabay.rr.com...
> Hi: I did a restore going back 2 months. It worked.
> Joan
>
> "ak_hermit" <ak_hermit.1rm4qa@> wrote in message
> news:zc-dnQvbN9g2xVXfRVn_vg@giganews.com...
>>
>> =?Utf-8?B?SmVmZg==?= Wrote:
>>> Hi Tim,
>>>
>>> I am experiencing the same problem. (I am running sp2, but, I'm not
>>> sure if
>>> that is where the problem started.)
>>>
>>> I would be interested in knowing if you found a solution.
>>>
>>> Thanks
>>>
>>> "Tim Miles" wrote:
>>>
>>> > Hello in there.
>>> >
>>> > Recently - after downloading sp2 but not sure that caused it - my HP
>>> > zd7000 stopped reading and writing data and audio CDs. It still
>>> reads
>>> > DVDs - both movies and data.
>>> >
>>> > I'm running XP MCE2004 (with SP2), and the DVD/CDRW is an HL-DT-ST
>>> > RW/DVD GCC-4241N.
>>> >
>>> > At a friend's suggestion, I went to device manager and uninstalled
>>> the
>>> > DVD/CD-RW and rebooted, but after it re-recognized the drive, my
>>> > problem remained.
>>> >
>>> > I'd be very grateful to anyone with a suggestion. It's under
>>> warranty,
>>> > but I'd hate to be without my computer for a couple weeks, and it
>>> > doesn't seem like a hardware problem.
>>> >
>>> > Thanks for your time.
>>> >
>>
>> I have the same cd drive, XP Pro, service pack 2, and the exact same
>> problem as the OP. Any ideas or solutions will be appreciated.
>>
>> Steve
>>
>>
>> --
>> ak_hermitPosted from http://www.pcreview.co.uk/ newsgroup access
>>
>
>
 

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