Archived from groups: microsoft.public.windowsxp.hardware (
More info?)
> "Philip Herlihy" <foof8501@herlihy.eu.veil.com> wrote in message
> news:uilKvaW3EHA.2876@TK2MSFTNGP12.phx.gbl...
>>I bought myself a very cheap aluminium enclosure on Ebay and put a nice
>>Seagate 120Gb drive in it. Works perfectly under Windows 2000, but when
>>Ghost jumps to PC-DOS to create an image it can't find the USB drivers.
>>
>> A better quality "Metal Gear Box" enclosure (also from Ebay but almost
>> twice the price) worked first time. Is my cheap enclosure an exception
>> or is it hit-and-miss? I have a customer who wants to buy a
>> ready-assembled drive and I'm at a loss how to advise her without trying
>> one first.
>>
>> --
>> ####################
>> ## PH, London
>> ####################
"Bob Harris" <rharris270[SPAM]@hotmail.com> wrote in message
news:%23e%23ATiX3EHA.4064@tk2msftngp13.phx.gbl...
> My own experience with GHOST 2003 are that it can not see all USB drives.
> Further, it can only see the first USB contoller. Finally, I have read
> that it can not handle mixed USB 1.1 and 2.0. Overall, GHOST 2003 is not
> reliable with external hard drives.
>
> You might have better luck with GHOST 9, which is based on Drive Image by
> PowerQuest, which was purchased by Symantec. Or, try True Image 8 by
> Acronis, which has worked well for me and several friends with an
> assortment of USB and firewire devices and contollers.
Bob:
I've used Symantec's Norton Ghost 2003 version to clone USB external hard
drives countless times, using a wide variety of USB EHD's and many different
hard drives in USB external enclosures. I routinely use a Ghost 2003
bootable floppy (on occasion a Ghost bootable CD) to perform the cloning
operation and I can't recall the last time I had any difficulty in doing so
that was attributable to the Ghost program. Whatever problems I've run into
were due to either defective USB enclosures or defective hard drives, not
the program itself.
It is true that earlier builds of Ghost 2003 did have problems cloning to
USB EHD's. Symantec released a patch to correct the problem sometime in
2003. The version you should be working with is Ghost 2003.793. If you have
an earlier build you can update it using Ghost's built-in Live Update
feature.
I work nearly exclusively with USB 2.0. It is simply too slow to clone in a
USB 1.1 environment. I'm not sure I understand your statements that Ghost
"can only see the first USB cont(r)oller", nor that you have read that "it
cannot handle mixed USB 1.1 and 2.0". If a user is going to routinely clone
the contents of his internal hard drive to a USB EHD, I encourage him or her
to upgrade to USB 2.0 should their system not have this capability.
I've been using various versions of Symantec's Norton Ghost program for
about four years now. I find the program simple to use and effective in what
it does. For me that means cloning the contents of one drive to another
drive. I have frequently said that I wish every software program I use (and
will use) was as simple to use, straightforward in design, and effective in
what it does as Ghost.
Art