XP wont recognise DVD rom- ERROR 41

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Have installed new DVD rom drive TS-H552B Toshiba/Samsung Duel Layer.
Device Manager says it loaded drivers, but cannot find hardware CODE 41.
Banging head against wall. Local repair centre says this is
impossible..???????
--
JamesB
4 answers Last reply
More about wont recognise error
  1. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    ERROR 41 Microsoft says re-install. Have tried, no joy still says same.

    "laidback" wrote:

    > Have installed new DVD rom drive TS-H552B Toshiba/Samsung Duel Layer.
    > Device Manager says it loaded drivers, but cannot find hardware CODE 41.
    > Banging head against wall. Local repair centre says this is
    > impossible..???????
    > --
    > JamesB
  2. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    laidback wrote:
    > Have installed new DVD rom drive TS-H552B Toshiba/Samsung Duel Layer.
    > Device Manager says it loaded drivers, but cannot find hardware CODE
    > 41. Banging head against wall. Local repair centre says this is
    > impossible..???????

    It might not be jumpered correctly.

    Q
  3. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    Have tried replacement DVD rom - same. Have tried reinstalling known working
    CD rom - same. Jumper set to Master. Have un and re seated cable contacts.

    "laidback" wrote:

    > Have installed new DVD rom drive TS-H552B Toshiba/Samsung Duel Layer.
    > Device Manager says it loaded drivers, but cannot find hardware CODE 41.
    > Banging head against wall. Local repair centre says this is
    > impossible..???????
    > --
    > JamesB
  4. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    Have also installed new IDE cable - no joy

    "laidback" wrote:

    > Have tried replacement DVD rom - same. Have tried reinstalling known working
    > CD rom - same. Jumper set to Master. Have un and re seated cable contacts.
    >
    > "laidback" wrote:
    >
    > > Have installed new DVD rom drive TS-H552B Toshiba/Samsung Duel Layer.
    > > Device Manager says it loaded drivers, but cannot find hardware CODE 41.
    > > Banging head against wall. Local repair centre says this is
    > > impossible..???????
    > > --
    > > JamesB
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