USB - digital camera problem

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

On Tue, 18 Jan 2005 16:12:55 +0100, Elvis Castello wrote:

> Dear all,
>
> I have the following problem. When I attach my new digital camera (olympus
> D-580 Zoom) to my pc (USB), I briefly see the 'found new hardware' box in
> the bottom right corner of my task bar, but then my pc immediately crashes
> and reboots. Other devices (printer, webcam) cause no problem on the same
> USB ports.
>
> In the device manager, I see no device conflicts. I do however see 'usb root
> hub' and 'USB VIA host controller' twice, but windows says all is
> functioning correctly. Maybe this duplicate has something to do with my
> prob?
>
> conf: winXP, 500Mb Ram, 20Gb harddisk free, P4, ...
>
> best,
> duke

Not an answer to your question but a thought. I have the older D520 Zoom.
Instead of attaching the camera, I use a card reader (remove card from
camera, insert in reader). I find it easier to work with the images this
way than using Scanner/Camera interface or the interface provided by
Olympus.

--
Sharon F
MS-MVP ~ Windows Shell/User

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

"Elvis Castello" <wouter.duyck@UGent.be> wrote in message
news:u1YfzAX$EHA.3700@tk2msftngp13.phx.gbl...
> Dear all,
>
> I have the following problem. When I attach my new digital camera (olympus
> D-580 Zoom) to my pc (USB), I briefly see the 'found new hardware' box in
> the bottom right corner of my task bar, but then my pc immediately crashes
> and reboots. Other devices (printer, webcam) cause no problem on the same
> USB ports.
>
> In the device manager, I see no device conflicts. I do however see 'usb
root
> hub' and 'USB VIA host controller' twice, but windows says all is
> functioning correctly. Maybe this duplicate has something to do with my
> prob?
>
> conf: winXP, 500Mb Ram, 20Gb harddisk free, P4, ...
>
> best,
> duke


First, turn off the "automatically restart on system failure" setting so you
can see whatever error messages come up.

Right-click on My Computer, choose Properties, then Advanced. Choose
Settings under Startup and recovery. In the System failure section,
de-select "automatically restart".

Choose OK back to the desktop. Now, plug in your camera again and see what
clues you can get from the error messages.

HTH
-pk

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

"Elvis Castello" <wouter.duyck@UGent.be> wrote in message
news:u1YfzAX$EHA.3700@tk2msftngp13.phx.gbl...
| Dear all,
|
| I have the following problem. When I attach my new digital camera (olympus
| D-580 Zoom) to my pc (USB), I briefly see the 'found new hardware' box in
| the bottom right corner of my task bar, but then my pc immediately crashes
| and reboots. Other devices (printer, webcam) cause no problem on the same
| USB ports.
|
| In the device manager, I see no device conflicts. I do however see 'usb
root
| hub' and 'USB VIA host controller' twice, but windows says all is
| functioning correctly. Maybe this duplicate has something to do with my
| prob?
|
| conf: winXP, 500Mb Ram, 20Gb harddisk free, P4, ...
|
| best,
| duke
|

In addition to the good information from Sharon and Test User (I especially
agree with the card reader advice), make sure the camera is not turned on
when you connect it to the USB port. Connect it, then turn it on.