Only getting USB1.1 speeds on external USB2.0 drive - help..

Archived from groups: alt.comp.periphs.mainboard.msi-microstar (More info?)

Ian,
I setup a this kind of board recently and on the driver disk it wanted me to
go to microsoft to download something for usb20and winxp. I didnt since I
have no usb20 devices. I think there is a separate hoop you have to jump
though.

guppy23
"Ian" <ian@nospampls.com> wrote in message
news:ktlqe0p7dfms30jq2jpn6qrgfd45fkjlt1@4ax.com...
>
> I have a pc based on an MSI K7N2 motherboard bought approximately a year
> ago. It has the latest BIOS and I am running Win XP Pro with SP1. I
> have just tried to add an external Maxtor 200 Gb IDE drive and bought an
> external USB 2.0 drive case which appears to have a Genesys Logic
> controller.
>
> Although everything appears fine under XP and the device is detected and
> there are no error messages or problems showing in Device Manager the
> drive appears to be transferring at USB 1.1 speeds rather than 2.0.
> Using a test program my main HD (a Maxtor 120Gb) shows around 50 Mb/s
> whereas the external 200 Gb Maxtor supposedly running USB2.0 gives only
> 11 or 12 Mb/sec and is painfully slow in actual use.
>
> OK, so here is some of the background info:
>
>
> The manual for the motherboard says that it has a USB 2.0 EHCI/1.1 OHCI
> controller.
>
>
> My BIOS is set as follows:
>
> Integrated Peripherals -> Onboard Device -> OnChip USB -> V1.1+V2.0
>
>
> This is the information shown by Device Manager on the USB components:
>
> Universal Serial Bus Controllers:
>
> Standard Enhanced PCI to USB Host Controller <<<<<
> version 5.1.2600.0
>
> Standard OpenHCD USB Host Controller
> version 5.1.2600.0
>
> Standard OpenHCD USB Host Controller
> version 5.1.2600.0
>
> USB Mass Storage Device
> version 5.1.2600.0
>
> USB Root Hub
> version 5.1.2600.0
> devices: cable modem, wheel mouse, 1 port available
>
> USB Root Hub
> version 5.1.2600.0
> devices: game controller, 2 ports available
>
> USB Root Hub
> version 5.1.2600.0
> devices: USB Mass Storage Device, 5 ports available
>
> Each of the Root Hubs shows:
>
> Device type: Universal Serial Bus controllers
>
> Manufacturer: (Standard USB Host Controller)
>
> Location: Location 0
>
>
> This is the info provided by SiSoft Sandra:
>
> General Information
> Controller : Standard Enhanced PCI to USB Host Controller
>
> Root Hub
> Compound Device : No
> Hub Is Bus Powered : No
> Power Switching : Gang-switched
> Over-current Protection : Global
> Number of Ports : 6
>
> Root Hub: USB Port 1
> Status : Device Connected
> Device Connected to Port : USB Mass Storage Device
> OEM Device Name : Genesys Logic, Inc. USB 2.0 IDE Adapter
> Device Version : 0.02
> Device ID : VEN_05E3, DEV_0702, PRT_00
> USB Version : 2.00
> Speed : High (480Mbps)
> Configuration Settings : 1
> Open Pipes : 2
> Transfer Type : Bulk
> Data Packet Size : 64 bytes
>
> Root Hub: USB Port 2
> Status : No Device Connected
>
> Root Hub: USB Port 3
> Status : No Device Connected
>
> Root Hub: USB Port 4
> Status : No Device Connected
>
> Root Hub: USB Port 5
> Status : No Device Connected
>
> Root Hub: USB Port 6
> Status : No Device Connected
>
>
> When I first connected the external drive I did get a message to the
> effect that I had a high speed device on a non-hi-speed controller or
> words to that effect. I then manually updated all the drivers and
> haven't had that message since.
>
>
> Tech support at the shop I bought it from have been next to useless and
> I've also posted a message on the MSI motherboard forums but had no
> meaningful replies.
>
>
> Is there anyone who might be able to help me sort out this problem as
> I've been trying to solve it for days and have run out of ideas
> completely now.
>
> Any advice would be greatly appreciated.
>
>