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IBM Ultrabay CD-RW/DVD Combo Drive Won't Load At Boot/Disa..

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Anonymous
February 28, 2005 12:37:02 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Greetings,

I have an IBM ThinkPad R40, 1.5 ghz Pentium M processor, Windows XP SP2.
Lately my CD rom has decided that it wants to randomly disappear and not load
at bootup. The drive is a ThinkPad CD-RW/DVD Combo IV Ultrabay 2000 Drive
manufactured by Hitachi-LG. It posts as an HL-DT-ST RW/DVD GCC-4240N. I get
the following error messages when it disappears.

Event Type: Error
Event Source: PlugPlayManager
Event Category: None
Event ID: 12
Date: 2/28/2005
Time: 8:37:38 AM
User: N/A
Computer: BOYL1416-SULAW
Description:
The device 'HL-DT-ST RW/DVD GCC-4240N'
(IDE\CdRomHL-DT-ST_RW/DVD_GCC-4240N_______________C102____\5&3ccf215&1&0.0.0)
disappeared from the system without first being prepared for removal.

Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 9
Date: 2/28/2005
Time: 7:07:11 AM
User: N/A
Computer: BOYL1416-SULAW
Description:
The device, \Device\Ide\IdePort1, did not respond within the timeout period.

On boot, while it doesn't recognize the drive, no errors are reported. I
have wiped/reformatted the hard drive and re-installed XP and XP SP2, removed
the upper/lower filters from the registry, flashed the BIOS and the Embedded
Controller Program with the latest updates, and installed the latest IBM
Power Management software.

Also, thinking it was the drive that was the problem, I replaced the orginal
drive that came with the computer (Same device class, just manufactured by
Matsushita-Panasonic) with a new one (the one that is causing problems). So
the drivers are fresh, and have been re-installed twice now, and I
uninstalled the old drive before installing the new one

The strange part of this is (as if it wasn't strange enough) that the drive
works perfectly fine. To make it re-appear, I just have to un-latch the eject
lever, and re-latch it, and windows recognizes it.

Does anyone out there have any idea what may be causing this? The computer
is only a year and a half old, so I am hoping that it isn't some form of
hardware (i.e. IDE or Motherboard) problem. Thanks for your help!
Anonymous
February 28, 2005 11:47:01 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

This all seems to be a hardware problem :( . I can't explain it otherwise. Do
you still have warranty? Guess not, otherwise you would have already sent it
in ;) ...

There is however a 3-disk PC hardware doctor set available somewhere on the
IBM site. Boot from these three DOS boot disks and it will test the complete
computer. I am pretty sure the CD will also (at least after a while) also
disappear, the PC doctor program should detect this and then you are 100%
sure that it isn't a software problem (since you are not booting into your
operating system with these diskettes).

Alternatively you can also boot Knoppix, the CD linux and just let it run a
few hours (days?) and see if it disappears there, too, to also exclude the
possibility of a software problem. That CD is freely available from
http://www.knoppix.net but it is a huge download (~700 MB), so if you only
have a 56k modem, this isn't an option.


Just out of curiosity, what exactly does this mean?
"removed the upper/lower filters from the registry"



"spyder343" <spyder343@discussions.microsoft.com> schrieb im Newsbeitrag
news:ECCDC1ED-ECDF-42A4-A048-767B55A31EC4@microsoft.com...
> Greetings,
>
> I have an IBM ThinkPad R40, 1.5 ghz Pentium M processor, Windows XP SP2.
> Lately my CD rom has decided that it wants to randomly disappear and not
load
> at bootup. The drive is a ThinkPad CD-RW/DVD Combo IV Ultrabay 2000 Drive
> manufactured by Hitachi-LG. It posts as an HL-DT-ST RW/DVD GCC-4240N. I
get
> the following error messages when it disappears.
>
> Event Type: Error
> Event Source: PlugPlayManager
> Event Category: None
> Event ID: 12
> Date: 2/28/2005
> Time: 8:37:38 AM
> User: N/A
> Computer: BOYL1416-SULAW
> Description:
> The device 'HL-DT-ST RW/DVD GCC-4240N'
>
(IDE\CdRomHL-DT-ST_RW/DVD_GCC-4240N_______________C102____\5&3ccf215&1&0.0.0
)
> disappeared from the system without first being prepared for removal.
>
> Event Type: Error
> Event Source: atapi
> Event Category: None
> Event ID: 9
> Date: 2/28/2005
> Time: 7:07:11 AM
> User: N/A
> Computer: BOYL1416-SULAW
> Description:
> The device, \Device\Ide\IdePort1, did not respond within the timeout
period.
>
> On boot, while it doesn't recognize the drive, no errors are reported. I
> have wiped/reformatted the hard drive and re-installed XP and XP SP2,
removed
> the upper/lower filters from the registry, flashed the BIOS and the
Embedded
> Controller Program with the latest updates, and installed the latest IBM
> Power Management software.
>
> Also, thinking it was the drive that was the problem, I replaced the
orginal
> drive that came with the computer (Same device class, just manufactured by
> Matsushita-Panasonic) with a new one (the one that is causing problems).
So
> the drivers are fresh, and have been re-installed twice now, and I
> uninstalled the old drive before installing the new one
>
> The strange part of this is (as if it wasn't strange enough) that the
drive
> works perfectly fine. To make it re-appear, I just have to un-latch the
eject
> lever, and re-latch it, and windows recognizes it.
>
> Does anyone out there have any idea what may be causing this? The computer
> is only a year and a half old, so I am hoping that it isn't some form of
> hardware (i.e. IDE or Motherboard) problem. Thanks for your help!
!