S.M.A.R.T.status BAD, backup and replace

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Keep getting the error message"Pri master Hard disk: SMART status BAD,
backup and replace " on the BIOS page when i boot up my laptop. Does this
mean the disk is damaged? It freezes during check disk and won't even
format!

Any suggestions?
10 answers Last reply
More about status backup replace
  1. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    It may be. SMART is a BIOS utility which let you know when the hdd is
    defective.

    "Sandy" wrote:

    > Keep getting the error message"Pri master Hard disk: SMART status BAD,
    > backup and replace " on the BIOS page when i boot up my laptop. Does this
    > mean the disk is damaged? It freezes during check disk and won't even
    > format!
    >
    > Any suggestions?
    >
    >
    >
  2. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    "Sandy" <sandymill@hotmail.com> wrote in message
    news:%23glKiT4HFHA.1948@TK2MSFTNGP14.phx.gbl...
    > Keep getting the error message"Pri master Hard disk: SMART status BAD,
    > backup and replace " on the BIOS page when i boot up my laptop. Does this
    > mean the disk is damaged? It freezes during check disk and won't even
    > format!
    >
    > Any suggestions?
    >
    >

    the drive is bad, yes
  3. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    "Sandy" <sandymill@hotmail.com> wrote:

    >Keep getting the error message"Pri master Hard disk: SMART status BAD,
    >backup and replace " on the BIOS page when i boot up my laptop. Does this
    >mean the disk is damaged? It freezes during check disk and won't even
    >format!
    >
    >Any suggestions?
    >

    Run, do not walk, to the nearest computer supply store and get a new
    hard drive.

    Your drive is about to die. If you procrastinate you risk losing any
    chance of recovering your data from the drive, and you will still have
    to replace it.


    Ron Martell Duncan B.C. Canada
    --
    Microsoft MVP
    On-Line Help Computer Service
    http://onlinehelp.bc.ca

    "The reason computer chips are so small is computers don't eat much."
  4. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    In article <1k0d21hfrhsbi26mp95g58137php6b8ons@4ax.com>,
    Ron Martell <ron.martell@gmail.com> wrote:
    >"Sandy" <sandymill@hotmail.com> wrote:
    >
    >>Keep getting the error message"Pri master Hard disk: SMART status BAD,
    >>backup and replace " on the BIOS page when i boot up my laptop. Does this
    >>mean the disk is damaged? It freezes during check disk and won't even
    >>format!
    >>
    >>Any suggestions?
    >>
    >
    >Run, do not walk, to the nearest computer supply store and get a new
    >hard drive.
    >
    >Your drive is about to die. If you procrastinate you risk losing any
    >chance of recovering your data from the drive, and you will still have
    >to replace it.
    >
    >
    >Ron Martell Duncan B.C. Canada
    >--
    >Microsoft MVP
    >On-Line Help Computer Service
    >http://onlinehelp.bc.ca
    >
    >"The reason computer chips are so small is computers don't eat much."


    Assuming you don't have a backup, you should use the disk as little as
    possible. Don't boot the system, etc.

    I'd remove the disk and find a friend with an XP system. Plug the disk
    in as a secondary and try to do an image copy of your disk to his C
    drive or at least copy your data files and burn them into CDs. You
    can d/l an eval copy of bootitNG or acronis to do the image
    operation. When you get the new disk you can re0image it on his
    machine.

    A local small computer store will do this for you for a few bucks and
    sell you a new disk, too.

    --

    a d y k e s @ p a n i x . c o m

    Don't blame me. I voted for Gore.
  5. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    On Thu, 03 Mar 2005 03:21:47 GMT, Ron Martell <ron.martell@gmail.com>
    wrote:

    >"Sandy" <sandymill@hotmail.com> wrote:
    >
    >>Keep getting the error message"Pri master Hard disk: SMART status BAD,
    >>backup and replace " on the BIOS page when i boot up my laptop. Does this
    >>mean the disk is damaged? It freezes during check disk and won't even
    >>format!
    >>
    >>Any suggestions?
    >>
    >
    >Run, do not walk, to the nearest computer supply store and get a new
    >hard drive.
    >
    >Your drive is about to die. If you procrastinate you risk losing any
    >chance of recovering your data from the drive, and you will still have
    >to replace it.
    >
    >
    >Ron Martell Duncan B.C. Canada

    Although this **may** be true, that does not mean it IS true.

    My father's brand new hard drive reported this the first time we fired
    up the new computer. We went it BIOS and turned off the SMART
    function, and then ran the drive for a while to see what would happen.

    You know what? He still has this drive, 100 percent functional, five
    years later. He uses it to store some data on. If he turns SMART
    back on, he gets the message indicating that failure is imminent.

    Baugh!
  6. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    NobodyMan <none@none.net> wrote:


    >
    >Although this **may** be true, that does not mean it IS true.
    >
    >My father's brand new hard drive reported this the first time we fired
    >up the new computer. We went it BIOS and turned off the SMART
    >function, and then ran the drive for a while to see what would happen.
    >
    >You know what? He still has this drive, 100 percent functional, five
    >years later. He uses it to store some data on. If he turns SMART
    >back on, he gets the message indicating that failure is imminent.
    >
    >Baugh!


    For every instance such as your father's drive there are at least
    10,000 others where the S.M.A.R.T. warning was correct.


    Ron Martell Duncan B.C. Canada
    --
    Microsoft MVP
    On-Line Help Computer Service
    http://onlinehelp.bc.ca

    "The reason computer chips are so small is computers don't eat much."
  7. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    On Sun, 06 Mar 2005 20:45:02 GMT, Ron Martell <ron.martell@gmail.com>
    wrote:

    >NobodyMan <none@none.net> wrote:
    >
    >
    >>
    >>Although this **may** be true, that does not mean it IS true.
    >>
    >>My father's brand new hard drive reported this the first time we fired
    >>up the new computer. We went it BIOS and turned off the SMART
    >>function, and then ran the drive for a while to see what would happen.
    >>
    >>You know what? He still has this drive, 100 percent functional, five
    >>years later. He uses it to store some data on. If he turns SMART
    >>back on, he gets the message indicating that failure is imminent.
    >>
    >>Baugh!
    >
    >
    >For every instance such as your father's drive there are at least
    >10,000 others where the S.M.A.R.T. warning was correct.
    >
    >
    >Ron Martell Duncan B.C. Canada

    For every instance where somebody said it was incorrect, there are at
    least thousands more who have the same experience but never reported
    it.

    Statistics can be so meaningless sometimes.
  8. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    On Sun, 06 Mar 2005 20:45:02 GMT, Ron Martell <ron.martell@gmail.com>
    >NobodyMan <none@none.net> wrote:

    >>My father's brand new hard drive reported this the first time we fired
    >>up the new computer. We went it BIOS and turned off the SMART
    >>function, and then ran the drive for a while to see what would happen.

    >>You know what? He still has this drive, 100 percent functional, five
    >>years later. He uses it to store some data on. If he turns SMART
    >>back on, he gets the message indicating that failure is imminent.

    That's interesting. Even allowing for the hiding of defects, 5 years
    is a long time to be lucky with a failing hard drive :-)

    I usually see the reverse; drives that SMART says are OK, but that
    have failing sectors and slowdowns due to sector retries.

    Several technologies aim to sweep bad sectors under the rug - in fact,
    SMART may have been a response to consumer anger about this:
    - hard drive's firmware swaps sick to good sectors on the fly
    - NTFS driver code swaps sick to good clusters on the fly
    - ChkDsk /F and AutoChk equivalent swaps sick to good clusters

    Of these, only the last has some visibility; the other two processes
    are in the background and don't report what they do. In particular,
    bad sectors managed by the hard drive's firmware will not show up as
    bad in the map that the OS maintains for the file system.

    So while disk diagnostics will (or should) tell you whether sectors
    currently in the firmware's address space are readable or not, they
    can't tell you about bad sectors that have been swapped out of this
    address space by the hard drive's firmware. The only record of that
    would be the statistics that SMART can report - if you find a SMART
    reporting tool that shows you this raw data.


    >---------------- ----- ---- --- -- - - - -
    Cats have 9 lives, which makes them
    ideal for experimentation!
    >---------------- ----- ---- --- -- - - - -
  9. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    NobodyMan <none@none.net> wrote:

    >
    >For every instance where somebody said it was incorrect, there are at
    >least thousands more who have the same experience but never reported
    >it.
    >
    >Statistics can be so meaningless sometimes.

    I have been repairing and servicing computers for the past 14 years,
    well before the advent of the S.M.A.R.T. technology.

    I have never encountered a single instance of anyone who has safely
    ignored a S.M.A.R.T. failure warning for an extended period of time,
    and have never read of any such instance other than your report.

    I have, however, encountered many instances of totally dead hard
    drives where the owners had either ignored the S.M.A.R.T. warnings or
    had actually disabled S.M.A.R.T. in the BIOS setup so as to get rid of
    them. I have one such machine in my shop at the moment, which I am
    endeavoring to recover some critical files off of, without success so
    far. The owner may be forced to make a decision to either forego any
    recovery or spend a large sum of money to send the drive to a "clean
    room" data recovery specialist. They had been ignoring the S.M.A.R.T.
    warning for about 3 weeks and then one day the computer would no
    longer boot.


    Ron Martell Duncan B.C. Canada
    --
    Microsoft MVP
    On-Line Help Computer Service
    http://onlinehelp.bc.ca

    "The reason computer chips are so small is computers don't eat much."
  10. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    For Ron: I have been repairing and building PC's for 32 years and I have
    seen several S.M.A.R.T. warnings that have been false. Once in a Great While
    it does inform of pending failure, but rarely! Most Hard drive fail without
    warning with "COD" (click of death).
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