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Problem with my CDR drives

Last response: in Windows XP
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March 12, 2005 7:19:01 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi all, I have a problem with my CD and CDRW drives. My computer detects
them but they do not show up on My Computer. I have power to them and they
seem to boot up when I turn the computer on. When I go into the device
manager there's a yellow exclamation mark against tem-

In Divice manager I get the following message:-
"Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)"

I have run troubleshooter but the problem can not be fixed. I have
uninstalled them and reinstalled but still no luck.

Can anyone help- Thanks
Rick

More about : problem cdr drives

Anonymous
March 12, 2005 7:24:17 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Have you checked which drive should be the Master and which the Slave?

"Rick" <Rick@discussions.microsoft.com> wrote in message
news:7D7D1126-0FBB-493F-980D-871D411C3388@microsoft.com...
> Hi all, I have a problem with my CD and CDRW drives. My computer detects
> them but they do not show up on My Computer. I have power to them and
they
> seem to boot up when I turn the computer on. When I go into the device
> manager there's a yellow exclamation mark against tem-
>
> In Divice manager I get the following message:-
> "Windows cannot start this hardware device because its configuration
> information (in the registry) is incomplete or damaged. (Code 19)"
>
> I have run troubleshooter but the problem can not be fixed. I have
> uninstalled them and reinstalled but still no luck.
>
> Can anyone help- Thanks
> Rick
>
>
March 13, 2005 3:37:08 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

This might be your problem:
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

"Rick" <Rick@discussions.microsoft.com> wrote in message
news:7D7D1126-0FBB-493F-980D-871D411C3388@microsoft.com...
Hi all, I have a problem with my CD and CDRW drives. My computer detects
them but they do not show up on My Computer. I have power to them and they
seem to boot up when I turn the computer on. When I go into the device
manager there's a yellow exclamation mark against tem-

In Divice manager I get the following message:-
"Windows cannot start this hardware device because its configuration
information (in the registry) is incomplete or damaged. (Code 19)"

I have run troubleshooter but the problem can not be fixed. I have
uninstalled them and reinstalled but still no luck.

Can anyone help- Thanks
Rick
March 13, 2005 3:49:03 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Thanks Kevin, all fixed now it was a damaged registry

"Kevin" wrote:

> Have you checked which drive should be the Master and which the Slave?
>
> "Rick" <Rick@discussions.microsoft.com> wrote in message
> news:7D7D1126-0FBB-493F-980D-871D411C3388@microsoft.com...
> > Hi all, I have a problem with my CD and CDRW drives. My computer detects
> > them but they do not show up on My Computer. I have power to them and
> they
> > seem to boot up when I turn the computer on. When I go into the device
> > manager there's a yellow exclamation mark against tem-
> >
> > In Divice manager I get the following message:-
> > "Windows cannot start this hardware device because its configuration
> > information (in the registry) is incomplete or damaged. (Code 19)"
> >
> > I have run troubleshooter but the problem can not be fixed. I have
> > uninstalled them and reinstalled but still no luck.
> >
> > Can anyone help- Thanks
> > Rick
> >
> >
>
>
>
!