Help with losses of sound?

[Harold]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

This is a fairly new Dell Dimension 8400 desktop, 1024 RAM, 3200 mhz P4
and XP pro. Its probably safe to rule out viruses or spyware as causes
of my problem.

When I restart, I lose all sound. Device manager identifies the sound
card correctly and says it's working properly, but control panel says no
sound device is present. I have to uninstall the Audigy card from device
manager and restart to recover it. So far, these reinstalls have worked
every time, but I'd like to find the cause and correct it.

Any ideas about what could be causing this? Thanks..

 

[Jerry]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Boot into Safe Mode, open Device Manager, and remove ALL instances of the
sound crad, reboot, and let Windows re-detect.

"harold" <hgunn@nospam.com> wrote in message
news:%23SHaZ4MKFHA.2764@tk2msftngp13.phx.gbl...
> This is a fairly new Dell Dimension 8400 desktop, 1024 RAM, 3200 mhz P4
> and XP pro. Its probably safe to rule out viruses or spyware as causes of
> my problem.
>
> When I restart, I lose all sound. Device manager identifies the sound card
> correctly and says it's working properly, but control panel says no sound
> device is present. I have to uninstall the Audigy card from device manager
> and restart to recover it. So far, these reinstalls have worked every
> time, but I'd like to find the cause and correct it.
>
> Any ideas about what could be causing this? Thanks..

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

NEVER rule out anything! Even with an one hour old PC, if it is connected
to the Interent without out protection (anti-virus, firewall and
anti-spyware utilities), it can be infested!


"harold" <hgunn@nospam.com> wrote in message
news:%23SHaZ4MKFHA.2764@tk2msftngp13.phx.gbl...
> This is a fairly new Dell Dimension 8400 desktop, 1024 RAM, 3200 mhz P4
> and XP pro. Its probably safe to rule out viruses or spyware as causes of
> my problem.
>
> When I restart, I lose all sound. Device manager identifies the sound card
> correctly and says it's working properly, but control panel says no sound
> device is present. I have to uninstall the Audigy card from device manager
> and restart to recover it. So far, these reinstalls have worked every
> time, but I'd like to find the cause and correct it.
>
> Any ideas about what could be causing this? Thanks..

 

[Harold]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I can see how you drew your conclusion, but I didn't really mean to
suggest that there's any connection between the computer being new and
being free of spyware or viruses, Yves.

I became a cleaning freak years ago, after a virus wiped me out.

Yves Leclerc wrote:
> NEVER rule out anything! Even with an one hour old PC, if it is connected
> to the Interent without out protection (anti-virus, firewall and
> anti-spyware utilities), it can be infested!
>
>
> "harold" <hgunn@nospam.com> wrote in message
> news:%23SHaZ4MKFHA.2764@tk2msftngp13.phx.gbl...
>
>>This is a fairly new Dell Dimension 8400 desktop, 1024 RAM, 3200 mhz P4
>>and XP pro. Its probably safe to rule out viruses or spyware as causes of
>>my problem.
>>
>>When I restart, I lose all sound. Device manager identifies the sound card
>>correctly and says it's working properly, but control panel says no sound
>>device is present. I have to uninstall the Audigy card from device manager
>>and restart to recover it. So far, these reinstalls have worked every
>>time, but I'd like to find the cause and correct it.
>>
>>Any ideas about what could be causing this? Thanks..
>
>
>

 

[Harold]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

The Audigy card came with the computer, so it may not have onboard
sound. I'll get into the bios and look for it, though. I'll also look
for phantom devices when I get home tonight. I changed the driver before
I posted. The new driver eliminated some minor static, but nothing else.

I forgot about being able to see hidden devices in Device Manager. Thanks.

R. C. White wrote:
> Hi, Harold.
>
> Could there be a conflict between on-board sound and your Audigy card?
> If that computer has on-board sound, maybe you need to disable (or
> tweak) the settings in the BIOS. Was the Audigy pre-installed by Dell
> or did you add it?
>
> Another possibility is a "phantom" device. In Device Manager, be sure
> it is set to Show hidden devices. It's not unusual to find skeletons
> hiding in this closet, interfering with efforts to install and configure
> a device. And, rather than uninstall the Audigy and restart, in Device
> Manager try clicking Action | Scan for hardware changes.
>
> Also, check the Audigy's instructions, and Creative's website for the
> latest drivers and support. Some devices want their software installed
> first; others want us to let WinXP detect the device on reboot and
> install the drivers for it. Still others need a combination: Let WinXP
> detect and install basic drivers, then insert the sound card's companion
> CD to add "bells and whistles" to the basics.
>
> RC

 

[Harold]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

This was finally solved by moving the sound card to another slot.

Thanks for all the suggestions. I used every one of them..


harold wrote:
> This is a fairly new Dell Dimension 8400 desktop, 1024 RAM, 3200 mhz P4
> and XP pro. Its probably safe to rule out viruses or spyware as causes
> of my problem.
>
> When I restart, I lose all sound. Device manager identifies the sound
> card correctly and says it's working properly, but control panel says no
> sound device is present. I have to uninstall the Audigy card from device
> manager and restart to recover it. So far, these reinstalls have worked
> every time, but I'd like to find the cause and correct it.
>
> Any ideas about what could be causing this? Thanks..