DBGHELP.dll

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

it says "savedump.exe - unable to locate componet
that's the header
in the box it says...."This application has failed to start because
DBGHELP.dll was not found. Re-installing the application may fix this
problem"

i found out that this comes with - Microsoft Windows XP Service Pack 2

after this msg the computer rebooted.
it was doing this before but i never got a chance to see if or what error
msg popped up before the reboot.

Windows XP pro
SP2
Office 2003
512 sdram
850mhz duron

did a fresh install with new harddrive, at this point i installed SP2.
never had this grief before, after SP2 it started.
fresh installed again after weeks of chasing virus / trogans, and looking
through everything.
after the newest install, i actually saw this error msg, now that i've
research it some and found it comes with SP2 what is the fix?
i installed the last 2 times with a slipstreamed disk, so no restore points.
is there a fix , or am i reinstalling with only SP1?

please help ready to just trying to repair it with a sledgehammer.
2 answers Last reply
More about dbghelp
  1. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    sorry if you read my post wrong, it ran fine when it had SP1 only, but i put
    a new harddrive in and fresh installed with a slipstreamed CD that had SP2.
    the second install was with same CD.
    this started after SP2 was installed using the slipstreamed CD on the new
    hardrdive. before SP2 it ran fine.
    as much as i hate to do it, that i may need to fresh install again using the
    Windows XP with SP1.
    and yes the SP2 cd came on a CD from Microsoft.
    as we have a few machines running the same version of Windows XP Pro, we
    have used the slipstreamed CD before without any issues. yes we have
    seperate numbers for each computer.
  2. Archived from groups: microsoft.public.windowsxp.hardware (More info?)

    dbghelp.dll contains a bunch of API's (functions) associated with debugging
    programs, loading and using debug symbols (when a dump is taken) and other
    activities around "images" which in this case refers to program files
    (.exe's, .dll's etc. and PM dumps)

    I think you are on the right track: a 3rd party program could have been
    installed either after SP2 or perhaps as part of a device driver program
    suite and either way the program is either failing to start (because
    dbghelp.dll is not the correct version) cannot be found or the program is
    crashing and windows is attempting to load and use dbghelp.dll's functions
    and use them.

    Dr Watson probably uses dbghelp.dll.

    In case the above is off the mark (likely), I would get a fresh CD of SP2
    and re-apply SP2 and see if that fixes it. Check your disk drive is not
    producing dodgy sectors, and consider running memtest86 (from
    www.memtest86.org) overnight to prove it is not the result of an unstable
    memory configuration.

    Check the Application event log and look for information that indicates if a
    specific user-world program is causing the fault and if so, attack that.

    You could try removing any additional furry bits from any drivers installed.
    EG often h/w products come with the compulsory CD full of junk (EG mice with
    applet programs with smiley faces that follow you around). Install only the
    driver - if that does not work check the HCL for devices and for driver
    updates.

    Check the System event log and as said before, post back details of any
    system crash.

    BOL - Tim


    "R. C. White" <rc@corridor.net> wrote in message
    news:OtVCfNZKFHA.2764@tk2msftngp13.phx.gbl...
    > Hi, Corbin.
    >
    > That file's properties say "Description: Windows Image Helper", which
    > doesn't tell ME much. Maybe someone here will know something about it.
    >
    >> and yes the SP2 cd came on a CD from Microsoft.
    >> as we have a few machines running the same version of Windows XP Pro, we
    >> have used the slipstreamed CD before without any issues. yes we have
    >> seperate numbers for each computer.
    >
    > Well, that eliminates the possibility that it might have been a defective
    > download or a bad burn of a backup CD.
    >
    >> in the box it says...."This application has failed to start because
    >> DBGHELP.dll was not found. Re-installing the application may fix this
    >> problem"
    >
    > Which application gives you this error? Is it a commercial product or a
    > custom program? Perhaps its developer has not yet updated it to run with
    > SP2. Have you looked at the developer's website for a FAQ or other
    > support? Have you tried reinstalling the app, as the error message
    > suggests? It's not clear to me whether the error message is coming from
    > WinXP or from the app.
    >
    > I'm out of ideas. I hope some guru here recognizes the symptoms and has
    > some advice.
    >
    > RC
    > --
    > R. C. White, CPA
    > San Marcos, TX
    > rc@corridor.net
    > Microsoft Windows MVP
    >
    > "Corbin" <no@way.com> wrote in message
    > news:92GZd.19412$4k2.3271@fe2.columbus.rr.com...
    >> sorry if you read my post wrong, it ran fine when it had SP1 only, but i
    >> put a new harddrive in and fresh installed with a slipstreamed CD that
    >> had SP2. the second install was with same CD.
    >> this started after SP2 was installed using the slipstreamed CD on the new
    >> hardrdive. before SP2 it ran fine.
    >> as much as i hate to do it, that i may need to fresh install again using
    >> the Windows XP with SP1.
    >> and yes the SP2 cd came on a CD from Microsoft.
    >> as we have a few machines running the same version of Windows XP Pro, we
    >> have used the slipstreamed CD before without any issues. yes we have
    >> seperate numbers for each computer.
    >
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