issue with bluetooth

[Panda]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Some week ago i installed a Trust bluetooth dongle with many problems, so i
decided to uninstall it and i also did a restore of system configuration.
Today i bought Microsoft Intellimouse Explorer for Bluetooth, i installed
latest driver version (i think 5.2) and i inserted microsoft bluetooth
receiver and it was correctly installed.
I followed instructions to add the mouse to the bluetooth device, but when
the wizard end, the mouse doesn't appear among the device so i can't use it.
I think that the problem is caused by the previus installation of trust
device so is there a system to completely reset all bluetooth driver in
windows xp sp2 in order to do a "clean" installation of the microsoft
mouse/bluetooth receiver?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

"PaNdA" <TogliQuesto.panda2@tin.it> wrote:

>Some week ago i installed a Trust bluetooth dongle with many problems, so i
>decided to uninstall it and i also did a restore of system configuration.
>Today i bought Microsoft Intellimouse Explorer for Bluetooth, i installed
>latest driver version (i think 5.2) and i inserted microsoft bluetooth
>receiver and it was correctly installed.
>I followed instructions to add the mouse to the bluetooth device, but when
>the wizard end, the mouse doesn't appear among the device so i can't use it.
>I think that the problem is caused by the previus installation of trust
>device so is there a system to completely reset all bluetooth driver in
>windows xp sp2 in order to do a "clean" installation of the microsoft
>mouse/bluetooth receiver?

You could remove all references to "bluetooth" from the Registry in
HKCU and HKLM to start over.
Also see "How to troubleshoot Bluetooth detection and connectivity
problems in Windows XP Service Pack 2"
(http://support.microsoft.com/?kbid=883258).

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(tm)