Archived from groups: microsoft.public.windowsxp.hardware (
More info?)
>> "RThompson" <RThompson@discussions.microsoft.com> wrote in message
>> news:5E3E7867-E0BF-4F6A-AF93-D467FB9F1D4A@microsoft.com...
>> > Hi, I've had a DVD-ROM and a CD -RW for some time. Today I tried to
>> > replace
>> > the DVD with a Memorex 16X Dual Layer DVD burner and couldn't get the
>> > computer to see the burner. I've worked backwards and have reinstalled
>> > the
>> > original CD Burner as the master (leaving the old DVD player out for
>> > now).
>> > The CD-RW shows up in the device manager as working and enabled, but
>> > doesn't
>> > show up under My Computer. I can't see it or the contents of any disks.
>> > The
>> > Burner is powered, mastered and when I restarted, the PC recognized it
>> > as
>> > installed. I can't see it except in Device Manager under cd/dvd Drives
>> > Location 0 (0)
> "Anna" wrote:
>
>>
>>
>>
>> RThompson:
>> 1. As Cari has mentioned in another posting, check your jumper
>> connections
>> on those two optical drives. And make certain your IDE cable connection
>> to
>> the drive is securely seated in both the drive and the motherboard's IDE
>> connector.
>>
>> 2. Have you accessed the Disk Management utility to see if the drive(s)
>> are
>> listed? Possibly that no drive letter has been assigned?
>>
>> 2. When you replaced your original DVD-ROM with the Memorex, was that
>> original drive working without incident? Or was there a problem with that
>> drive which caused you to replace it with the Memorex drive?
>>
>> 3. Assuming the original drive was working OK, when you reinstalled it
>> after
>> having the problem with the Memorex, can you think of any reason it
>> wouldn't properly work since it was working properly immediately before
>> you
>> removed it from your machine? You are *certain* it's jumpered correctly
>> and
>> the IDE cable is securely fastened?
>>
>> 4. When you say the drive(s) are "mastered", I assume you're referring to
>> the fact that you've installed them as Secondary Masters, right? Assuming
>> there's no problem with the configuration/jumpering as noted above, have
>> you
>> tried connecting them (even temporarily) as either a Primary or Secondary
>> Slave? And if so, with the same results?
>>
>> 5. There's always a chance that the IDE cable is defective. A long shot,
>> but
>> it does happen. Ditto re the motherboard's IDE connector(s). But I really
>> don't think so. It's something more basic.
>> Anna
\"rThompson" <rThompson@discussions.microsoft.com> wrote in message
news:4F6C1B8F-E818-4C32-BDF4-B8228B09CDDC@microsoft.com...
> Hi Anna and RC
> I may have found the problem (but no solution yet).
> 1st...
> 1. I double checked the cableing and master/slave settings. I swapped with
> another cable to be sure.
> 2. The drives are all in the BIOS, my 2 HD's as primary master/slave and
> the
> DVD Burner and CD Burner as secondary master/slave.
>
> What may be the problem is...
> 1. I noticed on another discussion that MB's can only control 2 devices
> each. This PC originally had a 40GB HD that was partitioned in half (It
> was
> built for business use and had some admin programs and web building
> programs
> on the partitioned sie D
I had previously installed a second HD. I
> recently
> added an 80GB HD and it was formatted and is usable as the E: drive. The
> machine didn't kick out the M: or N" drive when I added the 2nd HD, but
> could
> it now see that as 3 devices when trying to install new hardware?
>
> 2. Also, when trying to run Disk Manager I get an error pop up "The
> Logical
> Disk Manager Service is Disabled. A connection cannot be made."
>
> That doesn't sound good. but at least may point to a specific problem.
"The Logical Disk Manager Service is Disabled"!
"The Logical Disk Manager Service is Disabled"!
"The Logical Disk Manager Service is Disabled"!
"The Logical Disk Manager Service is Disabled"!
Sometimes I want to scream...
Quick now! Go the Services (Start > Administrative Tools > Services)
Scroll down to "Logical Disk Manager", then "Restart the service"
Make sure your optical drive is correctly configured/jumpered.
Reboot
Anna
P. S.
And you will check for viruses and/or other malware, yes?