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DVD ROM is not reding ?

Last response: in Windows XP
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May 8, 2005 7:08:04 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hello

Windows XP pro SP2

This morning I inserted a Microsoft CD into my Samsung DVD Rom, it starts
spinning and the green light is on but after a moment it stops. Tried to
open it from "My Computer" and from the Explorer, the message I get is
"Please insert a disk into drive D:". Tried other CDs and the result was the
same. The DVD Rom drive is relatively new. I do not use it often and it was
working fine. Nothing is given out in the Even Viewer.

Any idea please ?

Thanks

Best

More about : dvd rom reding

Anonymous
May 9, 2005 9:06:04 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi,

Thanks for posting!

According to the situation, there may be a problem with the laser or other
component of the player. Please note that we are happy to help provide
information on this issue for you, we recommend that you work with the
third party vendor for assistance with this.

I am including the link to the third party support portal for your
convenience.

http://erms.samsungusa.com/customer/sea/jsp/faqs/faqs_v...
=12552&PROD_SUB_ID=48&PROD_ID=-1

This response contains a reference to a third party World Wide Web site.
Microsoft is providing this information as a convenience to you. Microsoft
does not control these sites and has not tested any software or information
found on these sites; therefore, Microsoft cannot make any representations
regarding the quality, safety, or suitability of any software or
information found there. There are inherent dangers in the use of any
software found on the Internet, and Microsoft cautions you to make sure
that you completely understand the risk before retrieving any software from
the Internet.

If there is anything that is unclear, please feel free to let me know.

Thanks & Regards,

Jason Tan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

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| Subject: DVD ROM is not reding ?
| Date: Sun, 8 May 2005 03:08:04 -0700
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|
| Hello
|
| Windows XP pro SP2
|
| This morning I inserted a Microsoft CD into my Samsung DVD Rom, it starts
| spinning and the green light is on but after a moment it stops. Tried to
| open it from "My Computer" and from the Explorer, the message I get is
| "Please insert a disk into drive D:". Tried other CDs and the result was
the
| same. The DVD Rom drive is relatively new. I do not use it often and it
was
| working fine. Nothing is given out in the Even Viewer.
|
| Any idea please ?
|
| Thanks
|
| Best
|
!