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Selective Program Dvd/Cd invisibility

Last response: in Windows XP
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Anonymous
May 9, 2005 2:27:55 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I was updating my Inspiron 9100 and i have the NEC5100A burner for my laptop.
After i updated it certain programs cannot detect that the Cd/dvd rom is
even there. Other programs thats i've added before or after the update still
read it but my Sonic record now and Musicmatch will not detect it? Has
anyone heard of this or better yet how to fix it.
Anonymous
May 9, 2005 4:42:50 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

CD-ROM Access Is Missing and Messages Cite Error Code 31, ­Code 32,
Code 19, or Code 39 After You Remove Easy CD Creator in Wi­ndows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

To resolve this issue, follow these steps:

1. Start Registry Editor (Regedt32.exe).
[Start > Run and type: REGEDIT , and hit enter]

2. Locate the UpperFilters value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

3. On the Edit menu, click Delete, and then click OK.

4. Locate the LowerFilters value under the same key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. On the Edit menu, click Delete, and then click OK.

6. Quit Registry Editor.NOTE: After you remove the Upperfilters value and the Lowerfilters value,
if you notice lost functionality in a particular program, such as CD recording software, you may need
to reinstall that software. If the problem recurs, consult with the software vendor for assistance.

7. Restart your computer.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/window...

-------------------------------------------------------------------------------------------

"SS4SonVegeta" wrote:

| I was updating my Inspiron 9100 and i have the NEC5100A burner for my laptop.
| After i updated it certain programs cannot detect that the Cd/dvd rom is
| even there. Other programs thats i've added before or after the update still
| read it but my Sonic record now and Musicmatch will not detect it? Has
| anyone heard of this or better yet how to fix it.



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