Help needed with Wireless Keyboard & Mouse

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I am running WinXP Pro and recently purchased a Microsoft Wireless
Multimedia Keyboard 1.0A complete with an Optical Mouse 2.0A.
I have downloaded and installed the latest drivers from Microsoft website
but both the keyboard and mouse will only function within a range of approx
12 inches from the receiver.
The driver software indicates that the signal strength is 100% as is the
battery power level

I have switched frequencies many time but cannot make any improvements to
the operating range.

Likewise connecting the receiver using the PS2 ports or USB port makes no
discernable difference

I have swapped each piece of the equipment in turn (and the three components
as a set) to another computer with a trebling of the useful operating range.

Any ideas what is wrong with my setup


Regards & TIA

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

How fresh are the batteries in the keyboard / mouse? Sometimes the
batteries were "sitting" in the box and they are weak.



"SA3214 @Eclipse.co.uk>" <sa3214<No Spam> wrote in message
news:u$j3sSxWFHA.612@TK2MSFTNGP12.phx.gbl...
>I am running WinXP Pro and recently purchased a Microsoft Wireless
>Multimedia Keyboard 1.0A complete with an Optical Mouse 2.0A.
> I have downloaded and installed the latest drivers from Microsoft website
> but both the keyboard and mouse will only function within a range of
> approx 12 inches from the receiver.
> The driver software indicates that the signal strength is 100% as is the
> battery power level
>
> I have switched frequencies many time but cannot make any improvements to
> the operating range.
>
> Likewise connecting the receiver using the PS2 ports or USB port makes no
> discernable difference
>
> I have swapped each piece of the equipment in turn (and the three
> components as a set) to another computer with a trebling of the useful
> operating range.
>
> Any ideas what is wrong with my setup
>
>
> Regards & TIA
>
>
>
>