HP 6110, HP Office Jet 6110 - Copy problem. Please help. T..

Archived from groups: comp.periphs.printers (More info?)

Question on your post regarding HP Office Jet 6110

My girlfriend has such an HP OfficeJet 6110 All-in-one
printer/scanner/copier, etc.. It has a problem copying documents. It
seems to cut off the edges of an 8 1/2 x 11 piece of paper when it
copies. Cuts off about 1 inch all the way around. Regular printing is
fine.

Spoke to HP but no solution. They patched me through to India. Was on
the phone for an hour and also had emails back and forth. No luck.

I do not want to change the setting to shrink to 90%. I think a copier
should print the entire page with no cut-off border all the way
around.

Any help appreciated before she returns this device.

Sincerely
Joe

Archived from groups: comp.periphs.printers (More info?)

Thanks
Joe

"Bob Headrick" <bobh@proaxis.com> wrote in message news:<10fc7g89ec18620@corp.supernews.com>...
> "Joe Donaldson" <tryitoz@hotmail.com> wrote in message
> news:33cea2e8.0407141556.5d121abd@posting.google.com...
> > Question on your post regarding HP Office Jet 6110
> >
> > My girlfriend has such an HP OfficeJet 6110 All-in-one
> > printer/scanner/copier, etc.. It has a problem copying documents. It
> > seems to cut off the edges of an 8 1/2 x 11 piece of paper when it
> > copies. Cuts off about 1 inch all the way around. Regular printing is
> > fine.
>
> I would expect the printer to have physical margins of about 0.25" on the
> sides, 0.07" on the top and 0.46" at the bottom. See:
> http://h10025.www1.hp.com/ewfrf/wc [...] 509#N106EF
> for details. If there really is a full inch all around then there is a problem
> with the unit.
>
> Regards,
> Bob Headrick, not speaking for my employer HP