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USB mass storage devices just don't work using XP?

Last response: in Windows XP
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Anonymous
June 5, 2005 10:41:35 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I've been searching the internet for two and a half days now. And to
my surprise it actually seems to be a very common problem that nobody
has an answer to.

I've bought a LaCie 160GB external (USB) disk to backup my data, but I
can not access it using XP (XP home, SP1, SP2 and USB2.0). The only
thing I get out of it is a line in the USB tree saying 'LaCie' (when I
use start>execute>devmgmt.msc). But with an exclamation mark. When I
use diskmgmt.msc, it doesn't make mention of it at all. Even when I
rename my DVD en CD to X: and Y:.

The software that came with the disk doesn't work and is aborted (not
too weird as it is pre XP only and XP has native drivers for it).

The disk works all right when I try to use it on my old computer
(Pentium 1). But that one has a 400MB hard disk that I can backup
using a CD. So... no need for a 160GB LaCie there.

Now, when I use a 128MB USB key, it doesn't work either. The stick
doesn't even find it's way to the USB devices root.

I know the USB is working, because I've tested it with a tablet, a
scanner and a camera (which is also external storage). The only
difference is that these all came with their own drivers.

As said, it's a common problem, that nobody seems to have an answer
to. This really confuses me.

I wish it was sufficient for a device to just insert a CD into the
computer, press 'OK' and the system was ready to work with only 4 or 5
minutes later. Plug and play seems to demand for system reinstalls,
BIOS changes, motherboard chip driver updates and a week of time to
spare.
Anonymous
June 5, 2005 2:08:34 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

It all depends upon how the interface for the device is designed. Some
manufacturers think they can get better performance by using a non standard
interface and supplying additional drivers to allow the computer to use the
device. Other devices (like my three Seagate external USB 2.0 drives) just
"work".

If all of your other USB 2,0 devices are working, and your external drive is
not - you have driver issues. Contact the manufacturer.

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Sven Peeze Binkhorst" <sven2000@gmail.com> wrote in message
news:1f2e67b.0506050541.5dbe90ed@posting.google.com...
> I've been searching the internet for two and a half days now. And to
> my surprise it actually seems to be a very common problem that nobody
> has an answer to.
>
> I've bought a LaCie 160GB external (USB) disk to backup my data, but I
> can not access it using XP (XP home, SP1, SP2 and USB2.0). The only
> thing I get out of it is a line in the USB tree saying 'LaCie' (when I
> use start>execute>devmgmt.msc). But with an exclamation mark. When I
> use diskmgmt.msc, it doesn't make mention of it at all. Even when I
> rename my DVD en CD to X: and Y:.
>
> The software that came with the disk doesn't work and is aborted (not
> too weird as it is pre XP only and XP has native drivers for it).
>
> The disk works all right when I try to use it on my old computer
> (Pentium 1). But that one has a 400MB hard disk that I can backup
> using a CD. So... no need for a 160GB LaCie there.
>
> Now, when I use a 128MB USB key, it doesn't work either. The stick
> doesn't even find it's way to the USB devices root.
>
> I know the USB is working, because I've tested it with a tablet, a
> scanner and a camera (which is also external storage). The only
> difference is that these all came with their own drivers.
>
> As said, it's a common problem, that nobody seems to have an answer
> to. This really confuses me.
>
> I wish it was sufficient for a device to just insert a CD into the
> computer, press 'OK' and the system was ready to work with only 4 or 5
> minutes later. Plug and play seems to demand for system reinstalls,
> BIOS changes, motherboard chip driver updates and a week of time to
> spare.
Anonymous
June 6, 2005 3:30:01 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Sometimes, the power support of ur usb port is lower than the demand of ur
USB HDD.
Try the USB port which directly connect to the motherboard.
Or, is there anything wrong with the driver called" USB mass storage"?
Best wishes for u backup work.

"Sven Peeze Binkhorst" <sven2000@gmail.com>
??????:1f2e67b.0506050541.5dbe90ed@posting.google.com...
> I've been searching the internet for two and a half days now. And to
> my surprise it actually seems to be a very common problem that nobody
> has an answer to.
>
> I've bought a LaCie 160GB external (USB) disk to backup my data, but I
> can not access it using XP (XP home, SP1, SP2 and USB2.0). The only
> thing I get out of it is a line in the USB tree saying 'LaCie' (when I
> use start>execute>devmgmt.msc). But with an exclamation mark. When I
> use diskmgmt.msc, it doesn't make mention of it at all. Even when I
> rename my DVD en CD to X: and Y:.
>
> The software that came with the disk doesn't work and is aborted (not
> too weird as it is pre XP only and XP has native drivers for it).
>
> The disk works all right when I try to use it on my old computer
> (Pentium 1). But that one has a 400MB hard disk that I can backup
> using a CD. So... no need for a 160GB LaCie there.
>
> Now, when I use a 128MB USB key, it doesn't work either. The stick
> doesn't even find it's way to the USB devices root.
>
> I know the USB is working, because I've tested it with a tablet, a
> scanner and a camera (which is also external storage). The only
> difference is that these all came with their own drivers.
>
> As said, it's a common problem, that nobody seems to have an answer
> to. This really confuses me.
>
> I wish it was sufficient for a device to just insert a CD into the
> computer, press 'OK' and the system was ready to work with only 4 or 5
> minutes later. Plug and play seems to demand for system reinstalls,
> BIOS changes, motherboard chip driver updates and a week of time to
> spare.
Related resources
Anonymous
June 6, 2005 3:30:02 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

The manufacturer doesn't supply drivers, because they're native in XP.
I use an external power supply, so that can't be the issue either.
I've contacted the manufacturer and they say my XP is corrupt and I
need to reinstall (also the 140 updates that come with it too, I
guess). Well, that will keep me away from their inbox for a few days.
But maybe that's their goal in the first place :-)
Anonymous
June 6, 2005 3:30:02 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

The manufacturer doesn't supply drivers, because they're native in XP.
I use an external power supply, so that can't be the issue either.
I've contacted the manufacturer and they say my XP is corrupt and I
need to reinstall (also the 140 updates that come with it too, I
guess). Well, that will keep me away from their inbox for a few days.
But maybe that's their goal in the first place :-)
Anonymous
June 6, 2005 3:30:03 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Before you re-formt your XP, have you considered trying out the drive on a
different PC (like on a friend's PC?) It could be the the drive is
defective.


"Sven Peeze Binkhorst" <sven2000@gmail.com> wrote in message
news:1f2e67b.0506060229.3a899b50@posting.google.com...
> The manufacturer doesn't supply drivers, because they're native in XP.
> I use an external power supply, so that can't be the issue either.
> I've contacted the manufacturer and they say my XP is corrupt and I
> need to reinstall (also the 140 updates that come with it too, I
> guess). Well, that will keep me away from their inbox for a few days.
> But maybe that's their goal in the first place :-)
Anonymous
June 8, 2005 7:51:20 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

@Yves The drive was OK. I've been reinstalling XP yesterday and now it
works on XP, too. I wish I knew what caused it, may it ever happen
again. Reinstallation takes a lot of time watching, doing nothing and
clicking OK.
!