Sign in with
Sign up | Sign in
Your question
Closed

CD/DVD Drive Listed in 'Unknown' Device Manager catagory

Last response: in Windows XP
Share
Anonymous
June 6, 2005 2:11:52 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

My dell 8200 XP/SP2 has the CD/DVD drive listed under "Unknown" category
within System/Hardware/Device Manager. It works fine, but aside from
re-installing XP from scratch, is there a way to fix this problem?

Mes
Mesmurized@hotmail.com
Anonymous
June 6, 2005 4:29:22 AM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Hi Charles,

Update the driver for it. Try going through Windows Update and see if
there's one for it.

Hope this helps,
Newtechie

"Charles Bazaar" <bazaar@aol.com> wrote in message
news:%23k9o6ZlaFHA.2128@TK2MSFTNGP14.phx.gbl...
> My dell 8200 XP/SP2 has the CD/DVD drive listed under "Unknown" category
> within System/Hardware/Device Manager. It works fine, but aside from
> re-installing XP from scratch, is there a way to fix this problem?
>
> Mes
> Mesmurized@hotmail.com
>
June 6, 2005 10:49:08 PM

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

hi Charles

update the CD-ROM's firewere, you can find it on your CD-ROM's complany's
Web. if you not know how to update it. you can see some help on the Web.It's
all way have it.That's all.

--

Rocky

E-mail:mzi66@yeah.net


"Charles Bazaar" <bazaar@aol.com> дÈëÏûÏ¢ÐÂÎÅ:%23k9o6ZlaFHA.2128@TK2MSFTNGP14.phx.gbl...
> My dell 8200 XP/SP2 has the CD/DVD drive listed under "Unknown" category
> within System/Hardware/Device Manager. It works fine, but aside from
> re-installing XP from scratch, is there a way to fix this problem?
>
> Mes
> Mesmurized@hotmail.com
>
Related resources
January 2, 2012 6:24:37 PM

You are probably missing the necessary key values in the registry. See what key values are listed for
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]

I exported the values from a working computer and merged them with the problem computer. After exporting from the good computer. I edited the registry settings file so that I did not merge the subkeys. These are the settings that I merged:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
@="DVD/CD-ROM drives"
"EnumPropPages32"="MmSys.Cpl,MediaPropPageProvider"
"Installer32"="storprop.dll,DvdClassInstaller"
"SilentInstall"="1"
"NoInstallClass"="1"
"TroubleShooter-0"="hcp://help/tshoot/tsdrive.htm"
"Icon"="-51"
"LowerFilters"=hex(7):50,00,78,00,48,00,65,00,6c,00,70,00,32,00,30,00,00,00,00,00
January 2, 2012 6:26:07 PM

This topic has been closed by Area51reopened
!