no drivers for mass storage device

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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I'm having problems with 2 of my computers recognizing USB mass storage
devices. They used to work just fine but not any more. When I plug them in
(I've tried my Palm - have program to recognize it as a drive - and a new
card reader and my camera) I get a message that new hardware is found (mass
storage device) but then it takes me to the Found New Hardware Wizard and
none of the choices I select (Install Automatically, search web, etc) find
any drivers. The crazy thing is, though, that when it did work, the first
time I plugged them in the Found New Hardware Wizard didn't come up but it
installed what it needed automatically. I'm thinking there is a corrupt
driver and was wondering if there was a way to get just that driver back
without reinstalling Windows. Also, what's strange is that two of my
computers work this way. My one (other) computer accepts everything just
fine. If there is a specific driver file I need, could you please tell me
what it is called. I could probably copy it from the computer that works.
 
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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

what you should do is try to restore your pc to previous status when your
mass device used to
get installed without problem. Have you made any change in your pc
configuration lately ??

kovik



"Tirone" <Tirone@discussions.microsoft.com> escribió en el mensaje
news:DEE7D384-205E-4355-AEF3-C82AF71380BF@microsoft.com...
I'm having problems with 2 of my computers recognizing USB mass storage
devices. They used to work just fine but not any more. When I plug them in
(I've tried my Palm - have program to recognize it as a drive - and a new
card reader and my camera) I get a message that new hardware is found (mass
storage device) but then it takes me to the Found New Hardware Wizard and
none of the choices I select (Install Automatically, search web, etc) find
any drivers. The crazy thing is, though, that when it did work, the first
time I plugged them in the Found New Hardware Wizard didn't come up but it
installed what it needed automatically. I'm thinking there is a corrupt
driver and was wondering if there was a way to get just that driver back
without reinstalling Windows. Also, what's strange is that two of my
computers work this way. My one (other) computer accepts everything just
fine. If there is a specific driver file I need, could you please tell me
what it is called. I could probably copy it from the computer that works.
 
G

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Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have made many changes since it worked. I didn't notice when it quite
working because I didn't try for quite awhile.

"kovik" wrote:

> what you should do is try to restore your pc to previous status when your
> mass device used to
> get installed without problem. Have you made any change in your pc
> configuration lately ??
>
> kovik
>
>
>
> "Tirone" <Tirone@discussions.microsoft.com> escribió en el mensaje
> news:DEE7D384-205E-4355-AEF3-C82AF71380BF@microsoft.com...
> I'm having problems with 2 of my computers recognizing USB mass storage
> devices. They used to work just fine but not any more. When I plug them in
> (I've tried my Palm - have program to recognize it as a drive - and a new
> card reader and my camera) I get a message that new hardware is found (mass
> storage device) but then it takes me to the Found New Hardware Wizard and
> none of the choices I select (Install Automatically, search web, etc) find
> any drivers. The crazy thing is, though, that when it did work, the first
> time I plugged them in the Found New Hardware Wizard didn't come up but it
> installed what it needed automatically. I'm thinking there is a corrupt
> driver and was wondering if there was a way to get just that driver back
> without reinstalling Windows. Also, what's strange is that two of my
> computers work this way. My one (other) computer accepts everything just
> fine. If there is a specific driver file I need, could you please tell me
> what it is called. I could probably copy it from the computer that works.
>
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Why don't you look in device manager on the computer that is working to see
what device drivers are used. The compare that to the computers that don't
work.

--
Regards,

Richard Urban

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Tirone" <Tirone@discussions.microsoft.com> wrote in message
news:DEE7D384-205E-4355-AEF3-C82AF71380BF@microsoft.com...
> I'm having problems with 2 of my computers recognizing USB mass storage
> devices. They used to work just fine but not any more. When I plug them in
> (I've tried my Palm - have program to recognize it as a drive - and a new
> card reader and my camera) I get a message that new hardware is found
> (mass
> storage device) but then it takes me to the Found New Hardware Wizard and
> none of the choices I select (Install Automatically, search web, etc) find
> any drivers. The crazy thing is, though, that when it did work, the first
> time I plugged them in the Found New Hardware Wizard didn't come up but it
> installed what it needed automatically. I'm thinking there is a corrupt
> driver and was wondering if there was a way to get just that driver back
> without reinstalling Windows. Also, what's strange is that two of my
> computers work this way. My one (other) computer accepts everything just
> fine. If there is a specific driver file I need, could you please tell me
> what it is called. I could probably copy it from the computer that works.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I checked in device manager on computer that is working and it is listed
under a mass storage device under universal serial bus controllers and the
device driver is usbstor.sys. The file usbstor.sys is on the other computers
but when I check under the device manager the device is listed as an unknown
device (with a question mark) and no drivers, but when I try to install the
drivers I come to the same place as I do when I first plug it in. I cannot
manually install the drivers or make it recognize usbstor.sys as the driver.
Is there some setting in the registry that would fix this?

"Richard Urban" wrote:

> Why don't you look in device manager on the computer that is working to see
> what device drivers are used. The compare that to the computers that don't
> work.
>
> --
> Regards,
>
> Richard Urban
>
> If you knew as much as you think you know,
> You would realize that you don't know what you thought you knew!
>
>
> "Tirone" <Tirone@discussions.microsoft.com> wrote in message
> news:DEE7D384-205E-4355-AEF3-C82AF71380BF@microsoft.com...
> > I'm having problems with 2 of my computers recognizing USB mass storage
> > devices. They used to work just fine but not any more. When I plug them in
> > (I've tried my Palm - have program to recognize it as a drive - and a new
> > card reader and my camera) I get a message that new hardware is found
> > (mass
> > storage device) but then it takes me to the Found New Hardware Wizard and
> > none of the choices I select (Install Automatically, search web, etc) find
> > any drivers. The crazy thing is, though, that when it did work, the first
> > time I plugged them in the Found New Hardware Wizard didn't come up but it
> > installed what it needed automatically. I'm thinking there is a corrupt
> > driver and was wondering if there was a way to get just that driver back
> > without reinstalling Windows. Also, what's strange is that two of my
> > computers work this way. My one (other) computer accepts everything just
> > fine. If there is a specific driver file I need, could you please tell me
> > what it is called. I could probably copy it from the computer that works.
>
>
>
 
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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I've done this countless times. I've tried my USB 2 ports and USB 1 ports and
as many different configurations imaginable (even removing all other USB
devices)

"Treeman" wrote:

>
> Tirone,
> Uninstall the unknown device and let Windows try to redetect it.
> Treeman
>
>
> --
> Treeman
>
>
> ------------------------------------------------------------------------
> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> View this thread: http://www.msusenet.com/t-1870538690
>
>
 
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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Tirone,
A couple of things you can check.
Open Device Manager, select _View_Hidden_Devices_, and uninstall any
unknown USB devices that you find. Reboot and try connecting again.
Check your drive letter assignments in Drive Management, sometimes a
networked share drive can interfere.
I would also check the bios dates on each computer. I don't usually
recommend a bios update unless the bios is in a gray area, old enough
before updated devices (usb2.0) were installed. The mainboards chipset
drivers may also need updating. I have seen references to deleting
lower filters for this class (usb) in the registry. Before I send you
down that dark road, please try the other things I've suggested first.
I'll keep looking, there does seem to be a common thread to your
problem that others are having as well.
Best,
Treeman


--
Treeman


------------------------------------------------------------------------
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View this thread: http://www.msusenet.com/t-1870538690
 
G

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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

As far as unistalling the unknown USB devices, like I said, I've tried that
numerous times. I tried unassigning all network drives and that was
completely unsuccessful also. This about a bios update, would the bios be
affected by just a single type of device (usb mass storage device)? My other
usb devices work fine - scanner, cd drive, Palm hotsync (that's different
than my card reader, but the same device), my camera is recognized as a
camera but not as a disk drive. And the devices in question used to work
without updating the bios.

"Treeman" wrote:

>
> Tirone,
> A couple of things you can check.
> Open Device Manager, select _View_Hidden_Devices_, and uninstall any
> unknown USB devices that you find. Reboot and try connecting again.
> Check your drive letter assignments in Drive Management, sometimes a
> networked share drive can interfere.
> I would also check the bios dates on each computer. I don't usually
> recommend a bios update unless the bios is in a gray area, old enough
> before updated devices (usb2.0) were installed. The mainboards chipset
> drivers may also need updating. I have seen references to deleting
> lower filters for this class (usb) in the registry. Before I send you
> down that dark road, please try the other things I've suggested first.
> I'll keep looking, there does seem to be a common thread to your
> problem that others are having as well.
> Best,
> Treeman
>
>
> --
> Treeman
>
>
> ------------------------------------------------------------------------
> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> View this thread: http://www.msusenet.com/t-1870538690
>
>
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Tirone,
Bios updates & updating chipset drivers for the motherboard usually go
hand in hand. The chipset drivers are the one's that control the
onboard devices.
(sound, usb, video, network, ect.)
You may be able to get by with updating the chipset drivers only.
You can see what devices you have onboard, and the driver versions that
are loaded for each one by installing;
'EVEREST Home Edition '
(http://www.lavalys.com/products/overview.php?pid=1&lang=en)
Let me know what you find out.
Best,
Treeman


--
Treeman


------------------------------------------------------------------------
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View this thread: http://www.msusenet.com/t-1870538690
 
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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

The report is too long to post here. What part is important? I can't
understand the report. One thing I would like to stress is that the devices
worked at one time so why would I have to update the chipset drivers?
 
G

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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

"One thing I would like to stress is that the devices
worked at one time so why would I have to update the chipset drivers?"
(because they don't work now?)
OK, So it's the media card reader that doesn't work. (mass storage
device)
I need to know who is the manufacturer and the model number of your
media card reader.
It should be in your report from Everest as:Storage, Windows Storage,
and the entry will be repeated a couple of times. When you highlight it
in the top pane, the lower pane should show something like this;
Device Description
AFT PRO - 9 CF USB Device
Device Description
AFT PRO - 9 MS USB Device
Device Description
AFT PRO - 9 SD USB Device
Device Description
AFT PRO - 9 SM/XD USB Device
Yours will be a different make, unless it's an Atech Media Reader.
Treeman


--
Treeman


------------------------------------------------------------------------
Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
View this thread: http://www.msusenet.com/t-1870538690
 
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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

People consider me to be a computer expert but when it comes to chipset
drivers and bios, etc, I'm stumped. What exactly are chipset drivers? Are
they the root drivers that run something on a computer (usb port, serial
port, etc)? If your wondering at all if the usb port works at all, yes it
does. It works just fine for everything (that I'm concerned about) except the
mass storage devices. It isn't the media card reader that doesn't work
because it (they) work on every other computer I've tried (its just the two
computers that I know of that they don't work). Which card reader do you need
the info for. I have 3 or 4 of them. The only one I have with me here is my
Palm Tungsten E.

Concerning the Everest report, I think you're expecting my device to show up
there. That is the problem I am having. Windows does NOT recognize it at all.
That is why it wants to install it every time I plug it in.

I suppose when I have a bit of time, I will just restore my computer back to
the way it came from the factory. The problem I don't like about that is I
have to reinstall all my software.

"Treeman" wrote:

>
> "One thing I would like to stress is that the devices
> worked at one time so why would I have to update the chipset drivers?"
> (because they don't work now?)
> OK, So it's the media card reader that doesn't work. (mass storage
> device)
> I need to know who is the manufacturer and the model number of your
> media card reader.
> It should be in your report from Everest as:Storage, Windows Storage,
> and the entry will be repeated a couple of times. When you highlight it
> in the top pane, the lower pane should show something like this;
> Device Description
> AFT PRO - 9 CF USB Device
> Device Description
> AFT PRO - 9 MS USB Device
> Device Description
> AFT PRO - 9 SD USB Device
> Device Description
> AFT PRO - 9 SM/XD USB Device
> Yours will be a different make, unless it's an Atech Media Reader.
> Treeman
>
>
> --
> Treeman
>
>
> ------------------------------------------------------------------------
> Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> View this thread: http://www.msusenet.com/t-1870538690
>
>
 
G

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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Try disabling the PCI to USB enhanced controller. I have done this and I can
now see my flash drives, albeit at 1.1 speeds. I would be interested to see
if the same happens in your case. Please reply either way.

Dave S

"Tirone" wrote:

> People consider me to be a computer expert but when it comes to chipset
> drivers and bios, etc, I'm stumped. What exactly are chipset drivers? Are
> they the root drivers that run something on a computer (usb port, serial
> port, etc)? If your wondering at all if the usb port works at all, yes it
> does. It works just fine for everything (that I'm concerned about) except the
> mass storage devices. It isn't the media card reader that doesn't work
> because it (they) work on every other computer I've tried (its just the two
> computers that I know of that they don't work). Which card reader do you need
> the info for. I have 3 or 4 of them. The only one I have with me here is my
> Palm Tungsten E.
>
> Concerning the Everest report, I think you're expecting my device to show up
> there. That is the problem I am having. Windows does NOT recognize it at all.
> That is why it wants to install it every time I plug it in.
>
> I suppose when I have a bit of time, I will just restore my computer back to
> the way it came from the factory. The problem I don't like about that is I
> have to reinstall all my software.
>
> "Treeman" wrote:
>
> >
> > "One thing I would like to stress is that the devices
> > worked at one time so why would I have to update the chipset drivers?"
> > (because they don't work now?)
> > OK, So it's the media card reader that doesn't work. (mass storage
> > device)
> > I need to know who is the manufacturer and the model number of your
> > media card reader.
> > It should be in your report from Everest as:Storage, Windows Storage,
> > and the entry will be repeated a couple of times. When you highlight it
> > in the top pane, the lower pane should show something like this;
> > Device Description
> > AFT PRO - 9 CF USB Device
> > Device Description
> > AFT PRO - 9 MS USB Device
> > Device Description
> > AFT PRO - 9 SD USB Device
> > Device Description
> > AFT PRO - 9 SM/XD USB Device
> > Yours will be a different make, unless it's an Atech Media Reader.
> > Treeman
> >
> >
> > --
> > Treeman
> >
> >
> > ------------------------------------------------------------------------
> > Treeman's Profile: http://www.msusenet.com/member.php?userid=1260
> > View this thread: http://www.msusenet.com/t-1870538690
> >
> >
 
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