HP 2215 Inbox trouble.

Archived from groups: microsoft.public.pocketpc (More info?)

Apologies that your post may have been lost/went unnoticed.

Several questions;

1. Which ISP are you using?
2. Does your ISP's mailserver require SMTP authentication?
3. Does your ISP's mailserver require SMTP authentication with a
different username/password?
4. Does your ISP's mailserver require you to use SSL connections?



~S.








"retdean" <steiner_richard@hotmail.com> wrote in
news:uLvbArDcEHA.2388@TK2MSFTNGP11.phx.gbl:

>
> I posted this request a few days ago, but no one replied. I will try
> again. I sure could use the help.
>
> I have been having a problem with the Pocket PC 2003 "Inbox" feature in
> my Hewlett Packard iPAQ 2215 since I got the thing a few months ago. I
> have sought help everywhere I can think of and not found a solution.
>
> I am using a Compactflash Modem and connecting to a very reliable
> dialup ISP.
>
> The problem is one of connecting to my ISP POP3 e-mail account in order
> to send and receive messages using "Inbox". I easily connect to my ISP
> using the same codes, passwords and protocols that I use with my desktop
> PC. The setup, server information and connection information that I
> have put into my iPAQ is properly applied. I have checked that with my
> ISP and I can open Pocket PC IE to browse the Internet, update AvantGo
> and send and receive my HotMail. My iPAQ is obviously connected to the
> Internet. It is the INBOX feature that is not connecting to my ISP
> e-mail account.
>
> Here is what happens:
>
> I connect to the Internet through my ISP, open the "Inbox" program,
> write a message and tap the SEND button. At that point the ACCOUNT
> PASSWORD SCREEN appears on my iPAQ. That screen asks me to enter my
> password. I do that properly and the only thing that occurs is the
> return of the same screen-over and over again. There is no connection
> to my e-mail box. I cannot send or receive e-mail. At this point Inbox
> is useless to me. Is there something that I should know in order to
> make my ISP setup protocols work with my Pocket PC Inbox program?
>
> I would really like to use INBOX and not have to work around the problem
> with HotMail or Mail2PDA.
>
> I have contacted my ISP and they do not support PDA programs. Even
> though they have confirmed the accuracy of my connection protocols they
> are really no help after that. I have contacted Hewlett Packard and
> they blame the ISP and Microsoft. I have gone to the Windows Mobile
> help (support) site and I have found nothing that I have not already
> tried.
>
> I am sorry this posting is so lengthy, but I wanted to provide all of
> the information I have about my problem in the hope that someone can
> help me? I posted a similar request for help here in this group several
> months ago, but nobody had an answer. I am really discouraged. Help!
> Help! Help!
>
>






--
======================
ACE!!! a.k.a. ~S.
OS. Osaris / Psion 5mx
iPAQ 5550 / Nokia 6310
HTTP://www.xarane.com
======================