Problem with paper misfeeding in Canon i9900/i9950

Archived from groups: comp.periphs.printers (More info?)

I just got a Canon i9900 to replace an aging Epson 1270 and I have a paper
misfeed problem.

Using Epson Heavyweight Matte and Epson Premium Glossy Photo (two papers
that are supposed to work well in the i9900), I am unable to get a full page
letter size print that does not bleed on the leading edge of the print, that
is, the image is shifted maybe 3/4" forward (up) on the paper. THis is also
the case when printing smaller pictures that are supposed to be centered on
the letter-size sheet--they are shifted toward the leading edge of the paper
1/2" to 3/4".

I have this problem printing from Picasa, from ACDSee, and from the
Easy-Print pgm that came with the i9900.

I am worried that I failed to set something correctly, but have gone over
the entire set up process and can find nowhere that I've missed a step.

The printer is also VERY LOUD when first pulling the paper into itself,
leading me to wonder if it's possible that I did not get some bit of packing
material out of the paper feed area, and that this is screwing up the
correct paper feed.

All help appreciated and many thanks--

Velveeta