Can't get the dvd-rom driver installed

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have windows xp home edition on my computer and my computer came with a
cd-rom and a dvd-rom. The cd-rom works fine but there is no trace of a
dvd-rom on my computer. When I put a dvd in nothing happens and no error
message or anything. I have Powerdvd a program that came with the computer
and i can install the program but it wont let me install the driver which I
think is what will make the dvd-rom work. I keep on trying everything but
nothing works.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Is it seen in:

BIOS
and/or
Device Manager

If not seen in either, it is either disconnected from power or has died and
gone to DVD drive heaven. At this point in time you might consider getting
a DVD burner to replace it.
--
Cari (MS-MVP)
Printing & Imaging



"yoshi1234" <yoshi1234@discussions.microsoft.com> wrote in message
news:28BE47A8-102C-4331-ADBA-9824C7E26902@microsoft.com...
>I have windows xp home edition on my computer and my computer came with a
> cd-rom and a dvd-rom. The cd-rom works fine but there is no trace of a
> dvd-rom on my computer. When I put a dvd in nothing happens and no error
> message or anything. I have Powerdvd a program that came with the computer
> and i can install the program but it wont let me install the driver which
> I
> think is what will make the dvd-rom work. I keep on trying everything but
> nothing works.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

First thing: most DVD drives use the standard Microsoft CD/DVD drivers, so
the driver exists already in XP.



"yoshi1234" <yoshi1234@discussions.microsoft.com> wrote in message
news:28BE47A8-102C-4331-ADBA-9824C7E26902@microsoft.com...
>I have windows xp home edition on my computer and my computer came with a
> cd-rom and a dvd-rom. The cd-rom works fine but there is no trace of a
> dvd-rom on my computer. When I put a dvd in nothing happens and no error
> message or anything. I have Powerdvd a program that came with the computer
> and i can install the program but it wont let me install the driver which
> I
> think is what will make the dvd-rom work. I keep on trying everything but
> nothing works.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

"Cari (MS-MVP)" wrote:

> Is it seen in:
>
> BIOS
> and/or
> Device Manager
>
> If not seen in either, it is either disconnected from power or has died and
> gone to DVD drive heaven. At this point in time you might consider getting
> a DVD burner to replace it.
> --
> Cari (MS-MVP)
> Printing & Imaging
>
> I have never used tho
>
> "yoshi1234" <yoshi1234@discussions.microsoft.com> wrote in message
> news:28BE47A8-102C-4331-ADBA-9824C7E26902@microsoft.com...
> >I have windows xp home edition on my computer and my computer came with a
> > cd-rom and a dvd-rom. The cd-rom works fine but there is no trace of a
> > dvd-rom on my computer. When I put a dvd in nothing happens and no error
> > message or anything. I have Powerdvd a program that came with the computer
> > and i can install the program but it wont let me install the driver which
> > I
> > think is what will make the dvd-rom work. I keep on trying everything but
> > nothing works.
>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

yoshi1234 Wrote:
> I have windows xp home edition on my computer and my computer came with
> a
> cd-rom and a dvd-rom. The cd-rom works fine but there is no trace of a
> dvd-rom on my computer. When I put a dvd in nothing happens and no
> error
> message or anything. I have Powerdvd a program that came with the
> computer
> and i can install the program but it wont let me install the driver
> which I
> think is what will make the dvd-rom work. I keep on trying everything
> but
> nothing works.

Would any chance your computer happened to be a Dell computer? I had a
friend who had the same problem. We tried everything to fix it.
Finally, nothing worked and we called support. They didn't even bother
to give us any specific instructions to fix it. They just told us to
send it in and they will replace it. LOL....


--
Evolution54