CD/DVD drives not working

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have uninstalled my Pinnacle studio software and now none of my CD/DVD
drives show up in my computer. I looking under Device manager and they are
listed but have yellow exclamation marks by them. I tried uninstalling them
and reinstalling them but that doesn't work. Anybody have some answers for
this type of problem I will greatly appreciate it

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have just had the same problem, I had a reply suggesting System restore,
which has got to be favourite, but i couldnt do that, then it was suggested i
go to http://support.microsoft.com/kb/314060/ which solved the problem, maybe
it will do the same for you

"Grndratt" wrote:

> I have uninstalled my Pinnacle studio software and now none of my CD/DVD
> drives show up in my computer. I looking under Device manager and they are
> listed but have yellow exclamation marks by them. I tried uninstalling them
> and reinstalling them but that doesn't work. Anybody have some answers for
> this type of problem I will greatly appreciate it
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)




--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp


"Grndratt" <Grndratt@discussions.microsoft.com> wrote in message
newsB4B50CC-0787-4605-BD7A-9312998A375B@microsoft.com...
>I have uninstalled my Pinnacle studio software and now none of my CD/DVD
> drives show up in my computer. I looking under Device manager and they are
> listed but have yellow exclamation marks by them. I tried uninstalling
> them
> and reinstalling them but that doesn't work. Anybody have some answers for
> this type of problem I will greatly appreciate it
>