Bought a mobo off ebuyer a week ago, arrived today while I was not in so they took it back to their "local" department which is 40 miles away. So I called the delivery company up and they told me that ebuyer has restricted he options so I can't ask them to leave it at my neighbours and I can't ask them to deliver it after 4!? Well how the hell am i going to get it then? Rang up ebuyer, guess what, no response.
Thats not unusual for courier companies to do this i'm afraid. I had the same problem from the now defunct 'Microland technology' when I had to -try- contact them to authorise the courier to deliver to an alternate address. I gave up and travelled 45mile round trip to collect.
I would certainly recommend anybody avoid using ebuyer, because their service just plain sucks. Out of 7 orders I have placed with them in the past, 3 of them have been cocked up (parts missing or wrong) and the last order they still had not despatched anything 5 days after due date of despatch!! - no e-mails, appologies or contact of any sort from them. And dont get me started on their e-note system (a responce within 7 days- so it states - yeah right!!) messages were delivered quicker in the dark ages.
Don't try to ring them unless you've got plenty of time and patience.
Now I suspect that to some people, they have given adequate or even good service, but keep using them and they will 'Get You'
Overclockers.co.uk - good prices/excellent service (my fave)
scan.co.uk - unless you want performance memory thats not corsair