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Kernel-Power 41 (63)

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  • Windows 7
Last response: in Windows 7
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February 18, 2011 11:30:36 PM

Hello.

I have been having this problem for quite some time. I just recently installed a clean install of Windows 7 Ultimate 64bit and there were no problems in the installation. A problem occurs every time i launch a game, for example Fallout 3, Counter-strike 1.6. I'm not sure what it is, but i had Windows XP before Windows 7 and then Counter-strike 1.6 always crashed into Blue Screen and i went with my computer for a repair and they told me the memory was bad, so i bought a new memory, but i am still having these problems. I recently used Windows memory diagnostic and the results were that their was a hardware failure, could there be something in the computer damaging those RAM's? And if so what could it be - i'm always guessing if the video card, power supply, processor is the problem? Is there some kind of a program that can check this stuff out?

AMD Athlon 64 X2 Dual Core Processor 6400+ (Black Edition)
Sparkle Nvidia Geforce 8800 GT
Mushkin 2x2GB XP2-8500 (2.0-2.1V 5-5-5-15)
Gigabyte MA-GA770-DS3
500w Power Supply

I checked the Event Viewer and found this Kernel-Power 41 (63) Critical Error for every time this Blue screen happens. The log says this:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2011-02-19T00:51:47.286011800Z" />
<EventRecordID>9295</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>Arnar-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">24</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0xfffff8800ae18a70</Data>
<Data Name="BugcheckParameter3">0x2</Data>
<Data Name="BugcheckParameter4">0xffffffffffffffff</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

More about : kernel power

February 19, 2011 12:30:18 PM

I have uninstalled the previous sound drivers and looked up for the latest sound drivers from the manufacture (Gigabyte) - i'm still having these errors, i changed the voltage in the bios from 1.8 v to 2.075 on the RAM which is suggested on this RAM it should be 2.0 - 2.1 .. still having blue screens, but only when i am playing games.. Never when i'm on the desktop or when i'm watching videos or listening to audio - could be the RAM, power supply, or the video card.. :l
February 19, 2011 6:33:19 PM

Are you using onboard audio? If not, try removing your sound card and using the onboard audio.

Also, if you purchased new RAM and it still failed , you may have a bad slot. You could run memtest86+ with just one stick in the first slot. Then moving it to the second, third, and fourth to see if you get conflicting results.
a b $ Windows 7
February 19, 2011 7:34:26 PM

Since you're only getting the blue screens while playing games I would suspect that there is an application that is being loaded that may be causing your problems. Maybe PunkBuster?

What games do you play where this problem occurs?
February 19, 2011 11:15:55 PM

I'm playing Counter-Strike 1.6 when the Blue Screen occurs. Might be Steam.. :l but i'm not quite sure.
!