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Recognises the printer but not the scanner

Last response: in Windows 7
a b \ Driver
a b $ Windows 7
February 19, 2011 12:50:20 PM


Just a quickie; i have windows 7 and a dell 1600n multifunctional printer - i can print just fine but i cant scan things up - the printer is connected etc as i can print so no probs there but when i go to scan and use the dell software/ms paint it doesn't recognise the scanner - the scanner subfolder is in the driver folder on the printer installation - what the heck is the problem?! THANKS! ;) 
a b \ Driver
a b $ Windows 7
February 21, 2011 4:44:05 AM

Have you gone to Dell's support site to see if there is a W7 driver for the scanning part of it?
October 10, 2012 9:02:36 PM

I had the same problem so that I got to this topic. But I've finaly managed by trying some options. Dont know if it's the only way but for me it worked so I'll describe it:

-Install your printer with the driver from (select your OS) as a network printer (with option of scanner selected)

-I dont know if it's necessary but I also went to "scanners and cameras" (I found this option by writing "scan" in start and it was in suggestions) and there I selected dell 1600n and -> properties-> test scanner

-go to start-> devices and printers (or something like this, I dont have eng win) and if selected dell printer you'll have an option for scanning. That's it :)