canon i560 envelope smudges black ink

Archived from groups: comp.periphs.printers (More info?)

On 6 Aug 2004 16:29:59 -0700, mfields795@aol.com (swellmel) wrote:

>When printing greeting card envelopes approx. 8 3/4 inches by 5 3/4
>inches from Greeting Card Factory program, the envelope edge that is
>fed into the printer has black ink smudges on the front of the
>envelope. (i am NOT printing in black).
>I have done nozzle check, print head alignment, cleaning, nothing
>works.
>
>If I print letters, envelopes, spreadsheets from Word and Excel, this
>does not happen
>
>suggestions will be appreciated. Mel


In your drivers, select the "Envelope" setting. If you do not have
that, then you should have a manual level that would increase the gap
and prevent the smearing.

Archived from groups: comp.periphs.printers (More info?)

swellmel typed:

> When printing greeting card envelopes approx. 8 3/4 inches by 5 3/4
> inches from Greeting Card Factory program, the envelope edge that is
> fed into the printer has black ink smudges on the front of the
> envelope. (i am NOT printing in black).
> I have done nozzle check, print head alignment, cleaning, nothing
> works.
>
> If I print letters, envelopes, spreadsheets from Word and Excel, this
> does not happen
>
> suggestions will be appreciated. Mel

I have i550 and i must remove whole print head and clean it at the bottom
every few months. It seems that it gets dirty beneath and when you insert
thick paper (or envelope), that ink remains stay on that paper, so remove
whole head (that's remove ink tanks, then head) and clean it with some cloth
or similar.